Springs At Boca Ciega Bay

Google reviews

• D
  Debra Leiman 7277428863 3 months ago

  My mom’s stay at this place was a horrendous experience. We ended up moving her to another facility after she ended up back in the hospital. One of the biggest issues is that it takes them often 20 minutes for Assistance to use the restroom. They do not have enough or efficient staff . When you try to check on medication‘s or an ice pack or anything else, everyone says I’ll check into it and you never hear from them again. The food is horrendous as apparently they haven’t had a kitchen and I don’t know what they’re using to bring your food in. Staff that bring the food when you open it up and look at it Don’t even know what it is. That’s how bad it is. The physical therapy is good, but it is minimal. Staff, are frequently rude and one nurse even raised her voice to my mom. Staff are arguing in public areas. The nursing supervisor does get involved if you write a complaint, but she really just tries to smooth things over. She told me she’d bring her me her card with her phone number and never did which was no surprise. I hope neither myself nor anyone I know ever has to go there. Having said that, I do want to give kudos to a few special people that were very good including Val and nurse ebed.

• L
  laura morelli 5 months ago

  I would like to give a big shout out to both Deon and Sonya in the social services office for their going above and beyond. These two obviously put their whole heart into what they do and it shines through. From their excellent communication to their attention to details. I've had nothing but a positive experience with them both.

In the order Google returned them. Not verified by Caring Advisor.