St. Francis Health Services by North Shore Health
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Open
3.9
16 reviews
Every day · Open 24 hours
Google reviews
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Angela G 3 months ago
There are many challenges that you face when a loved one needs rehabilitation. You only hope that you choose the right place. Mom recently had her 2nd smooth & seamless discharge from rehab! We would like to commend & express eternal gratitude to the dedicated outstanding team/staff at St Francis Health SVS! This team is a professional goal focused group of people that listen,explain & guide you through each step of treatment. We felt welcomed, heard & respected. Elena kept us informed about everything: diagnosis/prognosis the who what why & what happens next. She's attentive, eager & made us feel comfortable. Christine & Katie beyond knowledgeable in the admin offices helped with insurance & all business related needs including care meetings off-site appointments & rides to/fro them. All calls & Q's always answered & returned. Then helped coordinate extended care needs including: referrals for home safety, walking devices, cooking, bathing & everyday living. PT & OT Brenda, Dee, Sarah & Mike gave mom a customized plan with extra special attention that she needed to build strength & get her moving. CNA's & Nursing experienced compassionate team: Denise, Lisa, Alexis, Special, Jan, Alesia, Amaya, Christiana & Pauletta endless daily duties & support, too many to list here. Linda runs group activities on a tight schedule, she includes everyone keeping it exciting, fun & busy with games, music, parties, snacks & gifts, she also does nail polish. Nothing was too big or small for anyone - every question answered, every need was filled. This whole team gave us unbiased compassion, professionalism & peace of mind knowing that we chose the best place for our care needs. Ann is the director of it all - you should all be proud of the amazing outstanding team of people that you are!
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Renee Cottier 4 months ago
I was there for rehab. I found the nursing staff kind caring and very compassionate. The PT and OT staff were very understanding encouragingly and also compassionate. They got me to a place where I felt comfortable going home. I absolutely feel that 5 stars is very appropriate. The experience was very humbling but they made me comfortable never embarrassed. Their job is very physical and at times difficult but they give it their all. At times it can be emotional. They handle it all with grace. Thank you all nursing staff PT and OT medical staff social workers and all ancillary staff. God’s work on all of you.
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Google User 4 months ago
Nora is the sweetest nurse and really puts her heart into caring for her patients. This worker needs a raise for all her hard work and dedication to her job. Thanks for taking care of my family!!!
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Jannette 3 months ago
I had a good experience as a resident I was pleased with all the staff the CNA were so good to me day shift night shift and 3rd shift from the office personnel, dietary, housekeeping, laundry aides, activity assistant, physical Therapy team and nurses gave excellent cares and support to me and others I was a CNA for years and I got the experience to be on the other side of it as a resident I was able to get through my therapy by interacting with staff and residents and their family that would come to visit I appreciated all the help I received thank you everyone
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Willie Foster 10 months ago
Horrible facility! If you care about your loved one do NOT send them there! My dear mother was there 2 nights and called me crying saying "Get me the hell out of here!" She had to bang on her wall for someone to come and change her, the despicable "nurse" BRENDA literally told my mom to "shut up and go to sleep"! State complaint was filed! I've watched them literally talk to patients there like they were children! The food there looks and smells terrible! There's There is a stench as soon as you walk through the doors....place looks like it hasn't been upgraded since the 80s! There were a couple of workers there who were kind and actually seemed to care about people there, but I'm honestly surprised this place hasn't been shut down! My mother literally cried after 2 days in this place. Absolutely horrible!
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 1915 E Tripoli Ave, St Francis, WI 53235, USA
From Google · 10 Nov 2026
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