St. Matthews Transitional Care

Google reviews

• A
  Alexis Sky 4 years ago

  If you love your family members keep them out of any exceptional living facility. Staff does not care nor does management. I have seen the neglect first hand for residents. No proper health care is giving, night shift is completely understaffed. Call lights go unanswered, residents are mistreated, left in urine, no proper nutrition is giving. Their is a bug problem and a mice problem. Employees leave while on the clock leaving your loved ones unattended. I have set with my mother whom we have taken out of the facility and watched how the staff talks about the residents, I have filed complaints with the state against the nursing home as well. They have absolutely no regard for human life, and your loved ones will decline and get mistreated if you place them in this facility. Please look else where if you care for your loved ones. I am begging you not to let these money hungry nursing homes con you into believing they will properly care for your loved ones. If you don’t believe go speak with the residents yourself and they will speak on the abuse they have received since being there. I have heard these stories myself. It is really heartbreaking that this facility is still allowed to operate. I will continue to report them until something is done and those poor people get the help they deserve. Thank you to the GOOD CNAs I did encounter the week my mother was there, which was not many! I am hoping this messages reaches the right people and something is done to prevent and stop the things going on in this facility.

• T
  Transcender 3 years ago

  I went from a hospital discharge at 4 pm on a Friday directly to St Matthews center for in-patient physical therapy. They knew I was coming. It had been arranged by the hospital discharge coordinator. I arrived, and they told me I was too late. I had no control on when the hospital discharged me. They told me the staff doctor had already left so they couldn't officially register my admittance... therefore, they couldn't administer any meds either. I was in the hospital for 3 weeks prior to this and a treatment plan was carefully put together. I received no meds for 3 days at the care center. When I did start receiving meds, I had to fight and argue every single day to receive them. Finally, the clinical director and I got into a major argument about it. She then said she needed my permission to speak with my doctor about it. I was thrilled because I knew he was going to berate her for it, and he did. She never argued with me about it again. The rooms and furniture reminded me of dank motel rooms that had not aged well. There was always something wrong with the room's individual heater. Their parting words were, "We're glad you're going home but we hope you never come back." No worries, mate.

In the order Google returned them. Not verified by Caring Advisor.