Stonegate Nursing and Rehabilitation

Google reviews

• A
  Andrea Carter 3 months ago

  I stayed in this rehab for a week. The therapy department took great care of me. I had therapy six out of seven days that I was there. Some of the staff in other departments need to find another job because taking care of others is not for them. My nurse Ladonis and the night tech Allyah were the best. They made me feel like I mattered, they listened to my needs and took great care of me and for that I am forever grateful. If I ever have to have rehabilitation again I would consider going back.

• Y
  Yanely Borbolla 4 months ago

  This place is absolutely disgusting. If you care about your loved ones, do not send them here. My grandma stayed here for about a week and a half, and we had to get her out as soon as possible. From the beginning, the level of care was unacceptable. The hospital specifically instructed that her sling stay on for about two months due to a fractured shoulder, yet they removed it anyway. She had also just undergone spinal surgery, but that still wasn’t enough for the staff to show even the slightest bit of compassion or follow basic medical instructions. The facility is completely disorganized. They somehow managed to lose her medical paperwork, which is unacceptable for a healthcare facility. On top of that, she wasn’t bathed for four days and ended up developing a rash because of the neglect. Once they realized we were transferring her out, their attitude changed completely. They became cold, unprofessional, and downright petty. They even refused to give her blankets despite knowing she gets extremely cold because of her dialysis treatments. No patient deserves to be treated that way. The final straw was when we were leaving. The man at the front desk was incredibly rude and disrespectful. He actually told the nurse transporting my grandma that he wasn’t going to give us her medications because “the other facility should have medicine,” even though they had already told us they would send everything with her. That level of incompetence and lack of communication is unbelievable. We remained respectful throughout the entire process, even though we had every reason not to. We transferred my grandma to another health facility , and the difference was obvious from the moment we arrived. She was welcomed with kindness, professionalism, and genuine care—something this facility completely failed to provide. This place should be ashamed of the way it treats vulnerable patients. The neglect, poor communication, disorganization, and complete lack of compassion are unacceptabl

In the order Google returned them. Not verified by Caring Advisor.