StoryPoint Golden Valley

Google reviews

• G
  Grace 4 months ago

  Leadership turnover has been nearly constant for the past 6 months. The number of residents keeps dropping. There has not been a consistent activities program in months. Concierge hours have been significantly reduced so after 5 pm residents have to actively search multiple floors if they need assistance. Supposedly chef designed meals are an embarrassment to chefs everywhere and they have consistently declined. The promo photos for meals are a joke compared to what residents are actually served—dinner tonight was a few chunks of turkey on a plain piece of white bread, an ice cream scoop of mashed potatoes and overcooked frozen mixed vegetables, all slathered in congealed brown gravy. The soup was a room temperature watered down cream of mushroom without mushrooms. The ‘fresh fruit’ was 10 minute pieces of over ripe watermelon and pineapple. Direct service staff are very kind and helpful but too few to provide any consistent presence of support. It is an extremely isolating environment with most residents spending the majority of their time except meals in their suites.

• B
  Brandon Kozak 4 months ago

  New Perspective of Golden Valley is a great place for family. The staff and residents are all lovely people. The activities and fun that happens there is a site to see. Elvis stopped by, Frank Sanatra came and sang for the residents. This community is a great place to be.

In the order Google returned them. Not verified by CaringAdvisor.