Suite Living Senior Care of West St. Paul

Name: Suite Living Senior Care of West St. Paul
Address: 938 South Robert Street, St. Paul, Minnesota, 55118, United States
Price range: $$

St. Paul Minnesota, United States , Minnesota , United States

4.1 on Google · 22 reviews

Assisted Living

About Suite Living Senior Care of West St. Paul

Suite Living Senior Care of West St. Paul provides assisted living care in St. Paul. The community offers support for older adults who need help with daily activities while maintaining as much independence as possible. Families considering this community for a parent or partner are encouraged to contact Suite Living Senior Care of West St. Paul directly to learn more about daily routines, dining options, activities, and other specifics that will help in making a decision about care.

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4.1

22 reviews

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Google reviews

Jill a year ago

The housing director is terrible. Majority of the staff is great but the bad ones are allowed to continue to work. I was trying to get out of there by doing a transfer to another location and they sabotaged the move. They tried to pit the 2 guardians against each other, but it didn’t work . They are unable to keep a nurse on staff. The nurses that they get don’t make daily rounds or even weekly checks. My husband has gone 6-7 hours without being checked or changed , even though the computer reminds them to check every 2 hours. Do not bring your loved one here, especially with the current housing director. They are constantly short staffed and the some of the caregivers sit around with headphones in and do not interact with residents. There are a couple of caregivers that are disrespectful to the residents, mean to residents and dismissive.
Clark Mann a year ago

The outside of the building alone had many safety hazards for old people you obviously don’t care about and that attitude kills the people living there as they can not leave without tripping on tiny cracks in the sidewalk and bumps mean mt to keep me UPS guy away but only serve to hurt old people. The Robert Street Business Association is on notice. It is illegal to have that structure with the surrounding sidewalk set up and the cracks s over that buildings front walk. Shame RSBA. Get out. I’m only 44. My relatives wouldn’t go near this place. You do have uneven sidewalks that do not meet the tiles around the trees it is tripping hazard. There’s whole libraries to read in Florida about this stuff. The sidewalk and the northwest corner has curb in the middle. I tripped on it personally. Don’t argue with me.

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Avery Newton 3 years ago

Suite Living is the BEST senior care living that my family has experienced. My family had to make the hard decision of placing our grandmother into assisted living due to her dementia and Suite Living has taken the absolute best care of her. From Nurses all the way up to management, they are the most kind and helpful people that have made this hard change very easy on our family. Our grandma is happy and very well taken care of. 100% RECOMMEND.
Jade Burvee 4 years ago

West St. Paul has been a wonder place for my loved one! My family could not have asked for a better place!! The nurse and housing director are absolutely AMAZING! Missy was wonderful with our tour and all the information provided to choose the best option for my loved one. We grateful for everyone with Suite Living!
Sumiyah LaBathe 3 years ago

UPDATED…“3 strikes and she’s out” is the philosophy of suite living in West St. Paul. Dealing with the regional floating directors has been a nightmare for my elderly grandmother and our family. We were so excited to have her move in. We even had the payment in for two weeks to be told that they could not hold the room and it was given to someone else. If you have ever had to care for a family member that has dementia, just had a stroke, suffering from pneumonia and in a neglectful memory care facility, you might be able to relate. We thought senior suites was too good to be true. They were saying all the right stuff. Our hearts and minds were tired and hopeless until we met with a representative from senior suite (whom is no longer with the company, this was STRIKE 1). All things were in motion to move our loved one in. They then lost our paperwork so we completed this again (STRIKE 2). Received confirmation and paid all fees. 2 weeks later the floating manager Aryn told my family there was no longer a room (STRIKE 3). Reminder, we paid already?!?! I know that many senior homes do not accept EW and we are lead to believe this is why the sudden change. The lack of empathy and compassion on behalf of this leader within your organization is disheartening. Needless to say, we do not have the resources to take our loved one into our homes so she is basically homeless. That is if it wasn’t for the kind individuals at Woodbury senior living transitional care who accepted her temporarily until we can find a place. You might want to take a few notes on how you should handle fragile family situations in the future. Since I am unable to respond to your representatives response. Here is my comment. Of course you do not have my name in your system but you know exactly who my grandmother is and how you treated her. Not one of your responses from your organization is professional or kind. You should look for resolution instead of trying to attack the customer w