Summerfield Retirement | Assisted Living & Senior Living Orem

When we were looking for a place to put my mother we toured a lot there are some horrible, stinky, yucky feeling places! Summerfield looks like a five-star hotel. We placed my mother there for the last few months of her life I wish we would have done it earlier. They are so kind and nice and accommodating. They really love the residents and take care of them. The difference was stark from where we put my dad! I would never hesitate to recommend anybody to put their loved ones in Summerfield.

Because you are taking time to read the reviews for Summerfield Retirement, then you like myself, recognize the importance of the life changing decision you are about to make. Following my visits to many similar facilities in Utah Valley I tallied the results and found the quality of care given to the residents and the cleanliness of the facility to be among the top. The undeniable positive atmosphere which permeates Summerfield, places it at the head of the list. My daughter summarized the difference up with these words “I especially noticed the caring mannerisms including a smile on their faces as they helped the residents.” My mother was well cared for and truly enjoyed her year and a half at Summerfield. It’s just the right size. Large enough to offer a wide variety of daily programs, field trips, special annual celebrations and small enough to provide up to date individualized care. I encourage you to visit Summerfield and see for yourself. It will be time well spent.

Do yourself a favor. Keep looking for somewhere else. On the surface the facility looks great and is well maintained. However, the owners could care less about your loved one. They do the bare minimum of what needs to be done. The staff ratio that was quoted at the beginning to us was not really what it was day in and day out. Which makes it so your loved one is the one quietly suffering when they need help. Then they are super shady about it. For example, a negative review was posted, but was taken down because they said it was spam. Which it wasn't. Doesn't that make you wonder why there are only 41 reviews over 8 years? Where are all the negative ones? Something doesn't add up. My loved ones lived there for multiple years and their conditions worsened while they were there. Lots of wounds because of the staff not being able to get to the resident in a timely matter. The owners come in often and say things that are not necessarily inappropriate, but very condescending. The turnover of the staff is huge. Likely because they are overworked, underpaid, and have to work for Dan and Rebecca (the owners). We are so happy we moved my loved ones. Seriously choose elsewhere. This is not a 5 star facility. It is a facility full of owners who want the money and staff that want to get better jobs. To be fair, once the staff came in, they were quite nice and pleasant to my parents. There just weren't enough of them because the owners needed to pad their pockets and only put the bare minimum on the schedule and then paid them less, thus making them search for other jobs, which shows by the turnover. Keep looking.