Summerset Assisted Living

Google reviews

• K
  Kesa COOKE a month ago

  The staff is very rude. My father has a friend thats up there and when he visits he says his friend who is a women hasnt had a bath in over 6 months. She was such a pretty lady but being in this facility has brought her down. She is going thru early dementia and he neighbor goes in her room and steals her purse and money. They dont look after the patients, its so very sad. I feel like I may report them to the state, it ridiculous how they dont care for these people. Dont send your relatives to this place please

• J
  Jessica Jenkins a year ago

  PLEASE LOOK AT THE PHOTOS I UPLOADED, if you don’t do anything else. I’ll give a -0 if I could. Whatever you do, Please Please Please Believe the reviews regarding bedbugs, the nasty staff members, the smell of the facility, trust I tried to overlook them(Reviews) which I really wish my family and I would have never done. The 5stars reviews are FAKE! Let’s start with the staff, everyone is extremely nice while collecting the very first payment, once your loved ones has moved in, the REAL SUMMERSET is presented to you. The Owners son Mack Jr is the worst person to try to handle business with. The owner takes up for him and no one takes accountability for nothing. It’s no reason for Mack Jr to be so rude and nasty towards woman, but he is extremely nice towards men when he speaks to them. I have never seen him being rude to a man. They are literally in it for the money. My family decided to move my grandmother here in April of 2025, let’s just say we moved her back out by October 2025. Best thing we could have ever done. This facility does have bedbugs, we took my grandmother to the doctor because she had bites/marks on her neck, the doctor confirmed it’s bedbugs, We were told by Summerset staff(Mack Jr) the Dr is lying. It’s molded and the smell of mildew(It’s in the air) is just horrible, along with when you walk in the facility your nose is instantly hit with a horrible urine smell mixed with the smell of mildew. Not to mention the old furniture(Needs to be thrown out, the residents has sat on the furniture so much with wet urine clothes it’s ridiculous) and the old carpet(which needs to be taken up by the way) looks extremely dirty. I often visited my Grandmother and the days I stopped by her bed were soaked in urine, as well as my grandmother. My grandmother was soaked in wet clothes so bad from urine, you would think she had the clothes on all day. The residents walk around all day in wet urine clothes, the staff is very quick to say your love one will not all

In the order Google returned them. Not verified by Caring Advisor.