Summerset Senior Living, Reno - Memory Care and Adaptive Care

My mom is a new resident at Summerset Adaptive care. So far, everything has been great. The staff is extremely friendly and attentive. The accommodations are very nice. They have a lot of activities that she can be involved in. I am glad I chose this place.

I moved my mom from a very expensive residence in Los Altos. The cost for the place was extremely high, it was where she was happy living until her memory began to fail. They moved her into a 'skilled nursing' facility on the campus that was just horrible. I had to move her out, and wanted her closer to home so I could be with her and watch her care. After visiting all the memory care and assisted living facilities, in Reno, I found Summerset to be the best place for my mother. The atmosphere was relaxing, and the staff were amazing! In the time my mother was living there, I met so many wonderful people, residents, their family, and staff. It was like a large family. When I needed something for my mom, it didn't matter what time day or night, I could send a text to one of the management team and they would take care of it. When I visited, I would hear stories of fun things my mother did while I was away. Everyone knew me and who my mom was. I always felt welcomed. We did regular visits and pop in visits, mom was always clean and dressed when we got there. She was happy there. Some meals she liked better than others, she had her favorite staff and would point them out. As her memory failed, she would do some silly stuff, the staff would roll with it, treat her with kindness and respect, and help her by guiding her in another direction. The care at Summerset was far above the care she received in the 'millionaire's paradise' in the Bay Area. Summerset staff care and that makes a difference. Those that don't care, didn't seem to stay very long. When the time came for my mom to be on Hospice, and her life was ending, Summerset had a respite room available for family. I couldn't bring myself to leave my mother, and they let me stay in her room, offering me anything I might need. Some of the staff would console me when no other family was near, one nurse stayed by my side and held me as I cried. My mother passed peacefully, many staff members came by and gave condolenc

We moved my father into Summerset assisted living The first week of January 2025. This had been after a trying ordeal and a lot of family issues where he ended up needing assisted living. So we moved him across country from the city he spent 70+ years in, which, of course, was a huge change. He moved across country to be closer to his grandchildren, and be able to experience the rest of his life in a much warmer climate. Not only was this the right choice, it was the right place to bring him. He has been thriving at Summerset since he got there. In the last 2 1/2 months He went from needing the highest level of assistance, to now needing their level three care. I can’t speak highly enough about the staff, and everyone who has now become a new part of his life. I’ve also been able to hang out with my father for the first time on a weekly basis since I moved away back in 1990. It’s been a change for both of us, His grandchildren, love to see him, And he keeps getting stronger every week. If you are looking for a place to trust that your family members will be taken care of and cared for, I cannot speak highly enough about this team or this Organization. It starts at the top, the administrators care, the support staff care, the partnerships they have built to work with to deliver other services are fantastic, and all the hands on staff have been amazing. Here’s to the next several years of partnering together, and making my dad’s life better.