Sunrise Health Services

Sunrise has made quite a few improvements over this year. Staffing has not only increased, the atmosphere has changed. The Lobby, social areas, and dinning area, are more organized. Bulletin boards are family oriented. Listing information regarding daily activities and other helpful resources. I appreciate the social workers, the clinical staff, the caregivers, and all who play a part in caring for all the loved ones at Sunrise. I believe that Sunrise will continue to make more improvements over time. Thank you.

Absolute horrible care and compassion for residents. My family member sits in soiled underwear/depends for hours! Is left in pajamas which then makes me wonder if she was even fed breakfast, lunch or even dinner. Routine checks on residents do not happen! Dinner rarely comes on time and when it does it’s put on a tray in front of someone that needs complete assistance with eating. Very sad. Sad that the people that need us most, need help the most, don’t get it. When we ask staff for help, it’s nothing but attitude. I was there for several hours, and not ONE check in on someone that needs complete help with everything ! Have some compassion, get some professionalism. Do better!

Consistently greeted by smiling staff who are happy to be there. When I need to talk to someone in a specific department, they are always there to help direct or assist me. Social Services and nursing has always done an exceptional job of providing the support that I have always needed. Nice job Sunrise!