Tampa Lakes Health And Rehabilitation Center

I feel at my first arrival I immediately from eye level This is a very clean. The environment was welcome mini I think I got off on the wrong foot expecting greatness with your staff BOTTOM LINE THEY ALL WERE DOING THE JOB THAT PAYS THEM I WOULD LIKE TO TAKE THIS MOMENT TO APOLOGIZE TO THE ONES THAT I CAME IN CONTACT WITH I WERE A GUEST OF MR. HENRY TOOTLE his family isn’t in the state of Florida . His only family here is me “ Karolyn Bivens” friends since 13 years from friends to lovers to FRIENDS AGAIN I’m happy to know things turned out well after your staff spoke with Mr. Tootle’s Daughter Tracy Ross no photos were taken Eye Visual was all it took ⭐️⭐️⭐️⭐️⭐️🏆from the out side looking in great place….

My experience with Tampa Lakes Health and Rehabilitation Center was one of the worst experiences my family has ever gone through. The food served to patients is unacceptable. You can clearly see trays coming back full because many patients refuse to eat the meals being provided. For elderly patients trying to recover, proper nutrition should be a priority, but this facility completely fails in that area. Communication between management and staff is chaotic and inconsistent. One employee tells you one thing, another tells you something completely different. Families are left confused, stressed, and without real guidance. The social services department, especially Rebecca and Krista, demonstrated a serious lack of professionalism and coordination. My mother was given what I consider an unsafe discharge on a Sunday, knowing very well that most services and providers are closed on Sundays and impossible to reach. To make matters worse, she was discharged WITHOUT a walker. Thank God I had personally purchased a wheelchair beforehand, because otherwise we would have had no safe way to get her home unless we paid privately out of pocket. That is unacceptable for a rehabilitation facility that claims to provide quality patient care. Now my mother is home without the proper equipment fully arranged and with therapy services still unresolved. Once the patient leaves their facility, they no longer want to help or work with the family because, at that point, they are no longer getting paid. That is exactly how it feels. This facility presents itself as caring and professional, but our experience was the complete opposite. Families should not have to beg for communication, proper discharge planning, or basic patient safety. If you can keep your loved ones away from Tampa Lakes Health and Rehabilitation Center in Tampa, do it. Please do your research before trusting this facility with someone you love.

Tampa Lakes is a beautiful building and provides amazing customer service. Their attention to detail really was above and beyond. If you have a loved one needing short term rehab you need to pick Tampa Lakes. You won’t regret it.