The Arbor at Avamere Court

First of all, assisted living and senior care of any kind is taxing and God's work. The staff at the Arbor are wonderful overall when it comes to the most important thing, which is my sister's care. My missing star is the result of laundry being put wherever they want and not in the labeled drawers so it is often hard to find stuff my sister needs, missing items that we know we've brought but we're told we need to buy for her (shampoo, conditioner, body wash, lip salve, diaper rash goop, toothpaste, etc so we now mark the calendar when we bring in new stuff which has curbed the pilfering) or just plain missing, like towels, caster cups, and reading glasses. Also, housekeeping leaves a lot to be desired. Sure, the minimum is done, but more than once I have had to mop her floor or sweep stuff from under her bed, or ask them to reload the automated paper towel dispenser, so now I make it part of my routine to do housekeeping whenever I visit her. Maybe I'm just too much of a neat freak, but I know how my sister likes things so I try to keep her room tidy. But again, the important thing is care--and those caregivers are awesome the way they tolerate my sister's endless demands and insults. Special thanks to Deb, Savien, Tina and Trey. Kudos!

Just sharing that their community egg hunt today was so wonderful! Our 3 year old had a great time! Clean, safe, friendly and fun!!

UPDATE September 2021 - during the covid-19 pandemic, The Arbor has been amazing. Due to safety regulations, I didn't get to see my mom for a year, but I don't think a single resident had a positive covid test. I am so grateful and feel so lucky my mom has been safe. I don't know current vaccination rates among staff or residents, but staff mask (and now face shield) use is 100%. Original review: There’s no perfect place for a loved one, but for us, The Arbor is as close as we could’ve found. I was worried about my loved one’s response to a memory care community but I think they mainly just felt safe. And continues to feel happy. The food smells great, haven’t had a meal myself. There seems to be some staff turnover, but I feel it is pretty seamless. The rooms and public spaces are clean. We’re happy! We’re safe! Thank you!