The Bartlett Skilled Nursing and Assisted Living

Hey folks, I'm going to drop a few words about The Bartlett. 🤔, I wish we had heard of this great skilled nursing facility long before we did. There were 2 other facilities that we regret going to but that's in the past. The Bartlett, the staff is top notch. I didn't notice any fake generosity. I've worked in a hospital setting in the past and I know how busy it can from one minute to the next. The environment is loud at times but that's the way it goes. If anyone has a family member or friend that needs rehabilitation services in a skilled nursing facility, I definitely recommend them. From the CNAs to the Nurses and the food service. ⭐️⭐️⭐️⭐️⭐️

My father is now missing because of the mal practice that this practice has shown. According to record the staff had failed to check on my father after not signing out of a “Visit” or “Outside time” if you will. No attempt to contact police authority was made by this facility as well as no attempt to go look for him. We are on Day 2 of looking for him in El Paso and not counting the countless “We don’t know” visits when going to see my dad. I highly do not recommend you have your loved ones there especially if they struggle with memory problems. no judgment against people who do but these people will obviously just let them walk out. I pray to God for you all at this facility.

The Bartlett is a smaller facility with an amazing staff. Sal, who I believe is the director is wonderful. He is very understanding and holds high expectations for his staff, which really shows in the quality of care provided. Every staff member I interacted with was attentive, kind, and caring toward the residents. The nurse was always just a call away and was incredibly helpful whenever I had questions or concerns about my dad’s care. One of the things I loved most about this facility is that it’s smaller compared to others. It creates a warm, home-like environment where everyone knows each other, both staff and residents. The facility itself is beautiful and always smelled clean and fresh. My dad wasn’t a very social person, but the staff consistently organized activities and celebrations for holidays. They really went all out for the big holidays, hosting beautiful lunches and dinners where family and friends were welcome to join. They even had musicians come play and sing which made the events feel very special. The best part for me was the peace of mind. I never had to worry about my dad while he was under the care of The Bartlett. Anytime I had a concern, I could call and the staff would take it seriously and reassure me that they would help. From my experience, many other facilities simply do not compare to the level of care, attention, and environment that The Bartlett provides. I’m very grateful for the care and compassion they showed my dad and our family.