The Blake at Chenal Valley

Google reviews

• W
  William Kalkbrenner 2 months ago

  My mother moved into The Blake at Chenal Valley last year, and from the very first day, the care and thoughtfulness the team at the Blake showed my mother and our family was simply extraordinary. The staff took incredible care getting her settled in, making what could have been a stressful transition feel easy. Rachel is incredible! My mom made fast friends with the nurses (Mary being her fav!) and other residents. She quickly found that she, too, liked one of the most popular group activities at the Blake — Jeopardy! I can't say enough about Kayla and her work with the residents, planning activities and outings! Heart of gold. Period. From management of medications, nutrition and food service, activities and outings - the Blake's professionalism and expertise were always on full display. The Blake at Chenal Valley is a beautiful, modern community with best-in-class facilities, staff, and administrative team. My family is eternally grateful for The Blake at Chenal Valley, and the care they provided our mother! I can't speak highly enough about the work they do and would recommend The Blake to anyone with ZERO hesitation! We all know that trust is earned. The Blake at Chenal Valley has earned my trust many times over! If your family is looking at senior living communities in Central Arkansas, The Blake is a must-visit. NOTE: I've lived in LR my entire life. I work in the construction industry. I wrote this review in hopes that our family's experience, and this review, would provide some feedback to others in our community, whose families are in similar situations; do yourself and your family a favor - check out the Blake at Chenal Valley.

• L
  Leticia Franklin 3 months ago

  This property is beautiful. The cottages are lovely, and the views are amazing. Unfortunately, the management experience has overshadowed what could have been a wonderful place to live. My mother recently fell and hit her head over a rusty metal flower bed border in front of her cottage. She was taken to the emergency room, where she received stitches. Thank God, X-rays showed no injuries. This could have easily been a totally different review. During a meeting today, my mother respectfully brought up her concerns about the hazardous rusty metal flower bed border. Rather than showing empathy or addressing the safety issue, Debbie dismissed her concerns and treated her with a level of coldness and disrespect that was deeply upsetting. She simply wanted the rusty metal edging replaced with something safer for the seniors who live on the property. No resident especially a senior should be made to feel like their safety concerns do not matter. Debbie's response was unprofessional, and my mother deserves an apology. Because of the way this situation has been handled, we will be reporting our concerns to Human Resources. Residents deserve management that prioritizes their safety and treats them with compassion and respect.

In the order Google returned them. Not verified by CaringAdvisor.