The Crossings at Riverchase

Name: The Crossings at Riverchase
Address: 2171 Parkway Lake Drive, Birmingham, Alabama, 35244, United States
Telephone: (205) 650-1429
Price range: $$

Birmingham Alabama, United States , Alabama , United States

4.8 on Google · 19 reviews

Assisted Living Memory Care Skilled Nursing Independent Living

About The Crossings at Riverchase

The Crossings at Riverchase is a senior living community in Birmingham, Alabama, offering a continuum of care that includes independent living, assisted living, and memory care. This range allows residents to settle into a community that can adjust to changing needs over time, which can bring peace of mind to families planning for the future. Independent living suits older adults who want a maintenance-free lifestyle within a community setting, while assisted living provides support for those who need help with daily activities but wish to maintain a degree of independence. The memory care program is designed for residents living with Alzheimer's disease or other forms of dementia, offering a more structured environment suited to their needs. Families considering The Crossings at Riverchase for a parent or partner may appreciate having multiple levels of care available in one location, which can simplify transitions if a resident's needs change. Those exploring options are encouraged to reach out directly to the community to learn more about daily life, dining, activities, and other specifics of each care level.

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The Crossings at Riverchase

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Why Choose Us

Full continuum of care

Independent living, assisted living, and memory care on one campus

Skilled nursing available

Skilled nursing care offered on site for residents

Memory care services

Dedicated memory care program for residents with dementia

Birmingham location

Located in Birmingham, Alabama

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Google

Health

Closed

4.8

19 reviews

Hours on Google

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Google reviews

Penelope Witthauer 7 months ago

I wrote a refundable check to The Crossings for $1500. I then had to move to another state and asked for a refund. It has been many months since Lisa Tinney said I would receive the refund. I have called several times and left a message for Ms. Tinney but have never received a call back. I would not suggest putting down a deposit at the Crossings despite their insistence that you do so. Refundable seems to be a relative term at The Crossings at Riverchase. After this review, I received my refund (after 4 months). I also received a very nasty email from Lisa Tinney. She was particularly enraged that I had used her name (“I am reaching out to you as I am extremely concerned that you used my name in the negative review and in doing so touted incorrect information.” ) Did she just called me a liar? Ms. Tinney is the only person with whom I dealt at The Crossings. At the closing of her email she says, “I hope you were able to resolve this matter with Misty…”. I don’t know anyone named Misty and have never been contacted by Misty. In her email she says “ For my part when you made the decision to not move to The Crossings after many efforts on our part to make arrangements to assess you on two occasions, spend the time and effort to take the repeated phone calls from your husband and you in order to do our due diligence in order to make a move happen to our community, you ultimately then rescinded your decision to move.” I guess it must have inconvenienced her greatly to do what I presumed was her job as the Director of Sales. Had she followed up with me, she would have known that I had indeed planned to move to the Crossings, but my husband became very ill and subsequently died forcing me to change my plans and move out of state to be near my family. I would welcome any details proving that I have in any way misrepresented myself or Ms. Tinney. Until that time, I stand by these statements.
Cindy Larsen a year ago

Lisa Tinney could not have been any nicer, welcoming and informative. Crossing at Riverchase was absolutely beautiful. Everyone we met was so friendly. The activities offered were abundant and the meal menus looked delicious. I would highly recommend this community for any loved ones.

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İLona Daniel a year ago

Excellent Maintenance Team and Office Staff/ Team!!! I am incredibly impressed with the maintenance team or contractors, and office staff/ team. They are always prompt, professional, and courteous. Whenever I submit a maintenance request, they respond quickly and efficiently, ensuring that any issues are resolved in no time. Their attention to detail is remarkable, and they always go above and beyond to ensure that everything is in perfect working order. Whether it’s a minor repair or a more significant issue, they handle it with expertise and care. Moreover, the team is always friendly and approachable, making it easy to communicate concerns. Their dedication to maintaining a comfortable and safe living environment is truly commendable. To the maintenance team and the wonderful office staff/team, Thank you for your hard work and exceptional service!
darlynn hooks 2 years ago

I looked at 8 or 9 places last year and walked into this place and knew it was right for my mom. I haven't been disappointed. It's modern, clean, friendly, the food is really good, the residents and staff are extremely nice. Their monthly special events are so well planned and well done. I was losing my mother over a year ago, but after she's been here a year she's back to being herself. She is rarely in her room and doesn't miss much. She has been in the Assisted Living side since January and they give her the assistance that she needs. You must go by and check it out for your loved one.
Karen Yeager 2 years ago

I am so happy that Mom is living at The Crossings at Riverchase. Everything has been so wonderful since the first day I contacted them. The staff is amazing and the residents are so friendly and welcomed my Mom with open arms. All of the activities that they have are top notch. I would definitely invite someone to visit here if they have a parent that is needing a place.