The Emeralds at St. Paul

My dad is on vent for GBS and is expected to make a full recovery. The whole team treats my dad and my family with dignity and respect. They care about him as a person, not another body in a bed. Don't pay much attention to the negative comments out there- -feel free to reach me personally if you need more detail, or are apprehensive about this facility. (I am on socials.)

This place is absolutely horrendous. To keep it honest, your family will not be safe nor cared for as a person. They’re left in their own filth for hours, given the wrong meds, not placed comfortably in their beds, left with wounds, things will not be reported if they are at fault, and yes they will lie even though they’re caught on camera. They do not communicate between each other for updates on a loved one. My loved one fell out of his bed onto the ground and no one noticed for 25-30 MIN. We rushed there and they were giggling while getting him off the ground back into bed. The staff (not all, bless the 1-2 that actually care) will literally argue with you AND have reached for my mom’s phone including cornering her in the room. I do hope/pray that if you or a loved one is place here, it goes better. Personally, I wouldn’t trust this place. Please check in on your family if they are there every single day. To keep them loved and safe.

DO NOT trust this care facility with your loved ones. The Emeralds St. Paul did not help my mother, this rehab facility only progressed her illness further, leading to a serious hospital stay and several major surgeries. This rehab facility is unsanitary, outdated, and frankly dangerous. The building itself is falling apart, and I wouldn’t be surprised if it didn’t pass a health inspection. The staff was kind enough, though I doubt their competency. They were so busy they didn’t have time to care for their patients, and when my mother was critically ill they missed all the signs. It took a close friend visiting her to convince the facility to call an ambulance. They routinely missed or messed up my mother’s medications, and their unsanitary facilities led to her developing a life threatening infection while staying at the Emeralds. I worried for her daily while she was staying in this facility, and it breaks my heart that anyone is currently being treated there.