The Forum at Lincoln Heights

After six happy years, I would like to take a moment to tell you how grateful I am to all of you for the love, the kindness, the reassurance and care that mother has received during her stay. When one places a beloved person in the hands of another person, one hopes that he will be treated with the greatest decency, patience and kindness. I wanted to recognize Miranda especially. Miranda, you don't realize how much you're appreciated here by the residents and their families. You have a special gift for helping people, which shows in all you do, your patience, your loving care, your constant availability, the many and varied hours you spend with them and the care you take to find the right way, the right things to say, the way you pay attention to the little things and how you see to it that their needs are satisfied. You have a way of making people feel important, that they matter, that you care. It has always meant a lot to me that you have been so genuinely kind and helpful. You have always been there to listen, help, and be a guardian to mother's interests, even when it was not easy for you, and when you were so occupied; you were always kind and compassionate. It takes a special kind of person to be so busy every day and still give so much of herself to others. I hope you know how appreciated you are, not only by us, but by the many residents and families you have touched. I will never forget it. Thank you for being so good at what you do and for making mother's life so special. Those kind nurses, caretakers, and staff, I would like you to know how much you have meant to our family. You were there day in and day out, you were the familiar faces, the helpful hands, the reassuring voices, and the people who noticed that something was wrong. Thank you for calling me, telling me, putting her at ease, warning me when something happened. Every word of kindness, every update, every minute spent with her, meant more than you probably know. I know it's not always ea

I moved into independent living at the Forum five months ago and felt at home immediately. The staff is just the friendliest and most helpful, as is everyone who works here. The food is delicious, and what a diverse menu! The residents, many of whom I now call "friend" love living here, and I can see why. An added bonus is location because of the proximity to so many great restaurants and shopping. My children are delighted that I'm here, and so am I!

Witnessed a maintenance woman with a ponytail propping the doors open at the memory care facility. Gigantic no no. The lady at the memory care facility desk was on top of it! Made sure that door got closed and let the maintenance lady know that's not protocol. Good on her. Then the maintenance lady was on her golf cart driving and texting, completely unaware of the cars behind her attempting to leave the property.