The Gardens at Quail Springs
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4.2
84 reviews
Every day · Open 24 hours
Google reviews
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Dan Hill 3 months ago
The facility seems really nice and the upper management seemed thoughtful and professional. Our experience was with the memory care side. My mother in law was there just 2 weeks when we decided this was not the place for her. Most of the staff that work in the memory care side walk around looking like they hate their job. Within 2 weeks we began to see bruising and the final straw was a bruise on her arm that had drawn blood and clearly looked like a grab. Her arm was torn and noone had even treated it . We bandaged it ourselves. Our hospice nurse had issues with the staff just trying to locate her Ativan cream. You do not get the feeling that they are compassionate or caring. We came in and found her curled up on a bench asleep and they had no idea where she was. They have a lot of memory care residents and I know it is difficult but we could not leave her in that enviroment. I would just make sure you make a few visits before deciding. This does not give me any pleasure to write. I just hope that if you are considering this place for memory care, please visit more than once and meet with the care team.
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Whitney Andreu a year ago
The Gardens of Quail Springs is an outstanding community, and much of that excellence is a direct reflection of the leadership team. Jennifer, Sarah and Wendy go above and beyond every single day to create an environment that is not only professional but also warm, compassionate, and family-centered. Their leadership style is hands-on, approachable, and deeply rooted in truly caring for both residents and staff. Sarah leads with vision and heart, ensuring that residents always feel valued and at home. Wendy brings incredible dedication and follow-through, making sure that families have peace of mind and staff feel supported. Together, they set a tone of excellence that filters through the entire building. If you are looking for a place where strong leadership, compassionate care, and a welcoming atmosphere come together, The Gardens of Quail Springs is second to none. Sarah and Wendy’s leadership makes all the difference, and it shows in every detail of daily life here.
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Jennifer Bullard a year ago
My mom was here for close to two years. She went from Assisted Living to Memory Care. Although in the beginning, we had some kinks, management was quick to iron everything out. Anytime I had any concerns, management got right on it. Although my mom recently passed, I will continue to visit The Gardens because I love the residents and the staff. They have become family to me. Johnetta, at the front desk truly cares for everyone there and it is obvious that working here is a ministry for her. The staff is always putting together events for the residents and their families. Every day they offer great activities for anyone who wants to participate. If you are considering a place that is safe and loving for your loved one, I highly recommend The Gardens.
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Vincent Holden a year ago
As a Social Worker, I’ve never been more impressed by the attention to detail and care within a facility. I’ve made numerous trips to meet with families and patients and am more impressed with each interaction. From Jennifer’s leadership, Wendy’s amazing care and vast level of knowledge, this is the place I would recommend if you want your loved one to receive love and attention that they would in their own homes. The residents receive meals fit for for Kings and Queens, activities that keeps them entertained and they even go on tons of outings. Don’t worry, no one is left out, I’ve even seen bed bound residents get the one on one attention and fun that they deserve! Everyone is included!! One of the first faces that you’ll see is that of Sarah Martin, she’ll give you a world class tour and then make good on all of the wonderful things that she speaks about during that tour. The CNAs are very gentle with the residents and treat them as their own family. Thanks for all that your wonderful staff does. 10/10 ❤️
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Kaston Diane 12 months ago
I was really disappointed with my experience at The Gardens at Quail Springs Assisted Living. I had hoped for a warm, attentive environment, but the overall atmosphere felt disconnected and less supportive than I expected. Communication was inconsistent, and it often felt like concerns weren’t addressed promptly or clearly. For the cost and the promises made, I expected a much higher level of organization and engagement. I hope they take steps to improve, because families deserve confidence that their loved ones are receiving dependable care.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 14300 Portland Ave, Oklahoma City, OK 73134, USA
From Google · 09 Nov 2026
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