The Healthcare Resort of Plano

Google reviews

• J
  Jill Alexander a month ago

  An Exceptional Experience at Healthcare Resort of Plano Physical Therapy Program!! Our family cannot say enough wonderful things about the outpatient therapy program at Healthcare Resort of Plano, especially when it comes to the care our special-needs sister, Wendy, received. Wendy is special needs and can be easily frightened or hesitant when she is asked to do things that are difficult or uncomfortable for her. Because of that, our family has always had to be strong advocates for her, and we do not easily place our trust in just anyone when it comes to her care. Wendy suffered a broken hip and has three screws in her hip. In the beginning, physical therapy was extremely difficult for her, and at times the pain was excruciating. She was resistant and understandably afraid. Then there was Frank, her physical therapist. Wendy developed a trust with Frank that meant everything to our family. In fact, all we had to say was, “You have PT with Frank today,” and Wendy would pop out of bed with a happy face. That alone tells us how special the relationship they built was. Frank was patient with her, but he was also firm when she needed that extra push. He started slowly and worked with her through her fear, pain, and resistance. Little by little, he helped Wendy regain not only her physical strength, but also her confidence. When Wendy first began therapy, she could barely walk with assistance. Today, she can walk more than 200 feet with assistance, perform several exercises, and ride a stationary bike. At home, she can walk around small spaces by herself. One of the biggest accomplishments has been seeing her walk up and down two flights of stairs without assistance. We stay nearby simply for safety, but she is doing it on her own. Before her fall, Wendy walked without assistance. Our goal is to continue her care until we can get her back to that level, and we truly believe Wendy would not be where she is today without Frank. Frank pushed Wendy through love, pat

• L
  LaStar Jones 4 months ago

  I had a wonderful experience with Healthcare Resort of Plano. The staff is compassionate, attentive, and truly dedicated to providing excellent care. From the nursing team to the therapists and support staff, everyone treated residents and families with kindness, respect, and professionalism. The facility is clean, welcoming, and well-maintained, creating a comfortable environment for recovery and rehabilitation. Communication was clear, and the team worked hard to ensure all needs were addressed promptly. I was especially impressed by the genuine concern the staff showed for each resident's well-being. Their commitment to quality care and patient-centered service makes a real difference. I would highly recommend Healthcare Resort of Plano to anyone seeking skilled nursing, rehabilitation, or long-term care services. Thank you to the entire team for the exceptional care and support!

In the order Google returned them. Not verified by Caring Advisor.