The Ivy Golden Gate

Update: Visited over the weekend and Quin helped out with directions navigating the doc and was very kind especially for being new and really appreciated it. Stop by to visit our aunt who's been there for quite a few years. I must say the coffee served tasted delicious. Everyone who worked there was really nice, empathetic and helpful this makes us feel better our aunt is in good hands for the money she spends every month.

To start off the reason I give it 4 stars is because you are the fifth star. This place is amazing and it is because of the people here. It begins with Ashley Clarke. She through her patience caring and understanding made the transition for my aunt possible. Change is hard for the elderly and for us, we need someone we can really trust with the care of our loved ones. Once in you get the pleasure of meeting Katherine. An old friend of mine recommended Cypress, because of Katherine and the experience he and his mother had with her. In a word Katherine is like family. From the front desk to the food servers I see caring for the residents here. I don't think I could have made a better decision for the care of my aunt. This is not a place to park someone. this is an opportunity to stay involved and make a new home for your loved one. Be the fifth star.

My aunt moved to Cypress at age 95 in 2018, and transferred to their memory care unit several months ago. From the first day we arrived until she recently died , the experience for both her and myself was uniformly positive, indeed, better than either of us could have expected. We were greeted with enthusiasm, the care that she received over these years exceeded both of our expectations, and her passing was in an atmosphere of love, kindness and genuine concern. In particular she enjoyed the elegant dining room, the opportunity to share excellent meals with three others, and the fitness and recreational activities. In all the times that I visited her, I have never seen (or heard from her) of an employee displaying annoyance to a resident, and Cypress is maintained with a pristine cleanliness. They were very proactive in dealing with Covid, putting the safety of the residents above all else--and they were successful. The Cypress staff has struck a good balance between professionalism and warm personal involvement with their residents. I am a Catholic priest, and have been to a number residential and memory care facilities over the years; Cypress strikes me as the finest. I also note that their relationship with the hospice care that my aunt has had over over the past months was seamless; it relieved me of many worries. Edward Krasevac, OP