The Landing at Cape Elizabeth

Google reviews

• M
  Meghan Russell a month ago

  The Landing in Cape Elizabeth feels like home from the minute you walk in the door. We feel incredibly grateful to have found a place that truly feels like home and family for my mom. From the very beginning, the staff has treated her and my family, with warmth, compassion, patience, and genuine care… for her well being and best possible future. The admissions process was smooth, quick, easy, and without stress. They supported our family through what has been one of the hardest decisions of our lives, always answering our many questions, keeping us informed, making us feel heard, understood, and never alone. And they continue to do so! Knowing that my Mom is surrounded by people who truly know her, care about her, and want the very best for her has given us incredible peace of mind. You can tell the entire staff have vested interest in making resident’s lives as remarkable as they can. We couldn’t be more thankful for this community and the wonderful people who make it feel like home.

• C
  CRS 2 months ago

  Do not choose this place for your family member. You will regret it. You will notice that there are barely any online reviews for The Landing, and the few that are available are many years old. There is a reason for that, I'm guessing. I believe that the ownership has changed hands recently. The staff seems very inexperienced. Systems that should be in place for this sort of establishment are lacking. There seems to be a lack of communication between the entire support staff running this facility. It is so overwhelming trying to find the right place for your mother or father, especially when it is an unexpected or unplanned immediate need. On the surface The Landing sounds like a good option. It is not. The care is inconsistent, and unreliable at best. At it's worst, it's untrained and woefully understaffed. The staffing is inadequate, in no way do they have the amount of staff on duty everyday to meet the needs of all of the residents. And, for all their boasting about fresh local food, it is untrue. The food is terrible, not fresh, not local, and lacking in variety. Just ask any current resident that you pass by, and they will tell you just how much they dislike their dining experience. There is an abundance of local farms nearby that they could partner with to get fresh local produce and products, but unfortunately they do not. Please do your research before making this very important decision. Do not choose the Landing.

In the order Google returned them. Not verified by Caring Advisor.