The Madison Senior Living

This is a TERRIBLE home to have your loved one. My grandma has fallen 3 times in the last week. No one is with her, she keeps falling out of bed. They are not accommodating her needs either. They let their patient run crazy locked in their own wing with NO physical supervision. We should not be relying on cameras to take care of our elders. These people pay a lot of money to be taken care of here and they cant even give my grandmother a simple shower. She now has a broken hip and arm. She has hit her head and this facility has not benefitted her AT ALL. My grandma has, in fact, gotten worse. I hate this place now and its OVERRATED. I will be filing a complaint..

⭐⭐⭐⭐⭐ Kelela is truly one of a kind! If you are looking for someone who genuinely cares about seniors and goes above and beyond to make The Madison Senior Living feel like home, Kelela is that person. Her energy, compassion, creativity, and genuine love for the residents are evident in everything she does. What stands out most is the way Kelela treats the residents—not simply as people who live at The Madison, but as family. She is constantly finding ways to bring joy, connection, and excitement into their days. From special events and celebrations to activities, outings, and those little unexpected moments that make people smile, she has a wonderful gift for creating a true sense of community. I have family who have lived here for several months and are thriving! You can see the happiness and energy throughout The Madison, and Kelela is a huge part of that. She is approachable, enthusiastic, and always seems to be right in the middle of whatever is happening. She celebrates the residents, encourages them to participate, and helps create an environment where people feel seen, valued, and included. I also love that The Madison doesn't just provide a place for seniors to live—it creates opportunities for them to live fully, have fun, make connections, and continue enjoying life, and Kelela clearly embodies that philosophy. Her dedication is contagious. She brings heart to her work, and it shows. The Madison is incredibly fortunate to have someone like Kelela helping lead the community. She is an absolute asset and a wonderful example of what compassionate senior living leadership should look like. Thank you, Kelela, for all you do to make The Madison such a special place! You truly make a difference. ❤️

Was impressed by how Todd, Executive director, knows his residents and advocates for their needs and quality of care! His passion for this community goes beyond a normal work day of 8 to 5. He truly cares and his leadership trickles down to his staff.