The Oaks at Hampton

Miss Jennifer is the Assistant Manager and is a 5-Star Employee! She dots her i's and crosses her t's and gets things done. I appreciate her timeliness and being considerate to me when I need to contact the office. Thank you!

I would like to say, I have lived at The Oaks of Hampton for over a year and half. The ladies that they have in the office now are the greatest. Ms. Cynthia, Ms. Becky and the other lady at the front desk does a great job with us. They listen to what you need and fixes it rate away. Ms. Cynthia has had the maintain clean up the buildings and our picnics areas too. They are very nice to use all. Ms. Cynthia has even done a walk through our apartments to see what needs to be fixed with the maintain worker. I give them 5 stars wish I could give them 100 stars. They are the best!!!!.

Today is 6/21/2016, I called and spoke to a Mathew in Primrose office on yesterday and he advised me that the Exterminator (Webb Pest Control) comes out every Monday. Trying to be diligent to the rent office and speak with them about my 87 year old Mother who is a resident there. She has Bed Bugs out of this world in that apartment. For the last year we have been asking the Primrose office to have an exterminator come out. They would NOT bulge!!! We had to get the City of Dallas involved in order for them to send an exterminator. Well they have a contractor (Webb Pest Control) who clearly doesn’t know anything about Bed Bugs. If they were professionals we as resident wouldn't have to take pictures to prove our point. So a guy shows up to my Mother's apartment and he said there were no bed bugs. When you walk into her house there on the Ceiling here and there, above the door base and in the cracks of the walls. If they were professionals they would know how Bed bugs hatch everywhere, walls, curtains, electronics, books, clothing, pictures, window panes, carpet and especially your furniture. My mother said that he looked under the bed and stated that he did not see anything, but fails to look under the box spring where they really begin the hatching. I asked Matthew at Primrose could they give me the exterminator number and they did. I called and Spoke with a guy name Joey nice guy but as a professional you examine the whole apartment NOT tell someone to provide pictures so they know what they are doing. I'm like seriously!!! I advised him that my siblings and I have purchased 3 new mattresses and so many comforters destroyed because of this!!!My Mother has been a resident there for over 15 years but only had this bed bug issue a year and THE CARPET HAVE NOT BEEN CHANGED OUT... Primrose as a complex has to do better with their Senior Resident. The office is very rude to my sister and my niece; I personally have not gone to the office just spoke over the phone. Obv