The Oaks at Whitaker Glen

I give this review with a double perspective. I became very familiar with The Oaks at Whitaker Glen when my mother lived there three years in the mid-2000's. Both she and I were pleased with the level of service and care she received at that time. Fast forward fifteen years, and it is now time for me to anticipate my next stage of life. I researched several places before choosing to "go home" to OWG. The reasons I chose OWG are as follows: Staff - staff are simply superior regarding friendliness, competence, willingness, and caring. In short, OWG staff strive to pamper its residents with respect; residents definitely feel both cared for and respected. Independence - OWG amenities rival comparable facilities such as Cardinal, Springmoor, Cypress, Glennair. As active seniors, OWG provides frequent and lavish opportunities to make friendships and create community - Music and drinks gatherings, Pickleball, bocce, basketball, cards, games, gardening, friendly competitions, library, movies, informational lectures, numerous and varied exercise programs, outdoor heated pool, (indoor pool coming), community outings, grocery/shopping trips, massage, hair dressing, manicure/pedicure; you name it, you cannot do it all. Expansion - OWG is in the process of expanding to meet all the varied needs of aging: along with the currently available in-apartment assistance, OWG is building a new nursing care facility, 24-hr memory care unit, infirmary and pharmacy with medical staffing as appropriate. Whatever level of care needed, short of ER and hospitalization, OWG will provide it for residents. While residents anticipate changes and additions with excitement, OWG has maintained continuity and level of service that residents have come to appreciate, throughout the on-going expansion process. I hope and expect that Pruitthealth, Inc. will continue to focus on the quality of construction, staffing, and care that established OWG's reputation for excellence decades ago, and continues to set

My wife, Ellen Satterwhite, and I recently moved in June this year to the Oaks at Whitaker Glen. Katie Tindall, the Director of Member Services, has been very informative and helpful in our process of beginning a new life here. Much time has been spent making our apartment a home for us. Any additional needs were quickly taken care of by the well trained staff members. We appreciate the many activities and opportunities that are provided. We know we made a great decision to move here! Art Duncan and Ellen Satterwhite

The Oaks has been a mixed experience for our family. The location is lovely and many of the staff care deeply for the residents. Katie, especially, has been a breath of fresh air in helping to solve long and short term issues that arise. She is honest about what can be accomplished, what may take more time or may not be possible at all. She's responsive, knowledgeable and uses common sense (would that were true of more people!). Many of the issues we've faced have been as a result of growing pains (the construction has been going on for years!) and the acquisition of the property by Pruitt Health. Expecting a large corporation to care about the residents is foolish, but the company often implements policies that are counterintuitive to caring for an aging population. We continue to hope that the care and common sense will ultimately prevail!