The Oasis at Kearny Creek

Google reviews

• R
  Regina McIntyre 2 weeks ago

  First complaint: They won't return my calls. I called AU Management (who either owns or manages Oasis at Kearney Creek) and left messages 3 times with a couple of issues. Twice, they had the building manager speak to me instead. I called the 3rd time and left a POLITE message that I wanted to speak with someone in upper management, someone other than the building manager and to please call me. They never called me back. I wanted to discuss two issues: I was recently told by the building manager that the messages I've been leaving for her on the answering machine can't be retrieved. So I'm waiting for a call back that never comes thinking my messages are being ignored. If a business's phone messaging is not working, that's something you should let your tenants know and, of course, be fixed. Second complaint: A package that was delivered to me was stolen from the front of the building where Amazon left it. There are security cameras everywhere, but the manager doesn't have time to review them to see who the thieves are. She told me that the police have access to the cameras, but I'm pretty sure the police have even less time to review AUs videos for thefts less than $100. If AU had returned my call, I could have discussed this with them to see if things could be changed. It shows that even though you are a good tenant who pays their rent every month, they can't be bothered to even return your phone call. Third complaint, they delayed shoveling for a couple of days after a snow and ice storm last winter. This is a senior citizens building and I know of at least one senior who fell on the ice. When they finally shovelled, they didn't shovel the entire sidewalk. Just a narrow path that my mobility scooter didn't fit in in some places. And the didn't clear the ice around the mailboxes which made it very slippery getting one's mail. I gave Oasis 2 stars only because the apartments are nice.

• J
  James Bud Anderson 8 months ago

  Very nice place. Affordable. Great landlord, too.

In the order Google returned them. Not verified by Caring Advisor.