The Palace at Coral Gables

Google reviews

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  Lisa Sochet 8 months ago

  I cannot say enough wonderful things about Emily Perez, Resident Relations Manager at The Palace in Coral Gables. For the past two and a half weeks, Emily has gone above and beyond in helping us coordinate and completely transform my 89-year-old father’s apartment. She oversaw the removal of the existing rental furniture and light fixtures and assisted extensively in managing the entire process from start to finish. We ordered new furniture from more than 15 different companies, including IKEA, Wayfair, Ashley Furniture, Pottery Barn, Crate & Barrel, City Furniture, and more. Emily ensured that every single item was tracked, handled with care by the mailroom and her team, and promptly delivered to my father’s apartment. She and her staff were always available to help in any way possible, including removing and breaking down all of the cardboard boxes from the many deliveries. On each delivery day, Emily thoughtfully arranged for the rental furniture to be removed beforehand, making space for the new pieces without disturbing my father. Emily and her team made what could have been a very overwhelming process feel completely smooth and seamless. Her attention to detail, incredibly quick responsiveness to emails and phone calls, and outstanding organizational skills made my life much easier. I was able to relax knowing my father and this entire project were in such capable and caring hands. Emily and her team are absolutely incredible. We truly could not have done this without her. My father’s new furniture looks amazing in his apartment, and we are beyond grateful. Kudos to The Palace for hiring such a fantastic employee who genuinely cares.

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  Sam Dobrow 7 months ago

  My mother in law moved into the Palace and found a place of friendship and comfort. From the initial site visit to the move in and occupancy, every single person made her life meaningful and enriching. The staff are amazingly kind and helpful. They hung her pictures, set up her internet, introduced her to other residents, catered to her meal requests, took her to her doctor appointments, and so much more. The facility is beautiful; it looks like a real Victorian Era Palace with fine art, gold filigree, fresco ceilings, live entertainment nightly. I'd have to compare it to a cruise line experience without the ship. Each night the residents can order off the regular menu or the menu of the day and can cross order from both for a customized meal. There is also a substantial Jewish clientele so The Palace caters to both Jewish and Christian holidays and customs. They have complimentary valet and tipping is not allowed anywhere. I've never seen a more caring organization than The Palace in Coral Gables. The cost to live at the Palace isn't cheap but everything is included except for maybe some field trips.

In the order Google returned them. Not verified by Caring Advisor.