The Peninsula Assisted Living & Memory Care

Google reviews

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  Robert Maya 3 months ago

  I am writing to share my deep appreciation for Jonathan Herrera at The Peninsula Assisted Living and Memory Care. He is one of the kindest and most helpful individuals I have encountered in a long time. Jonathan was instrumental in helping me navigate my sister's transition into assisted living after a stroke left her immobilized at age 59. When I was at a loss trying to find a trustworthy facility that could meet her needs, Jonathan at The Peninsula stepped in to guide me through the entire process. He gave me an excellent initial tour of ​The Peninsula , showed me the ​actual spacious and remodeled room​ my sister would be able to move into, and explained everything clearly. Because this was a major decision, I returned the following day with my wife. Jonathan patiently toured the facility with us again and explained the care levels, activities, dining, and finances in clear, thorough detail. Thanks to him and the staff at the Peninsula, my sister is now thriving and improving daily. Jonathan is an exceptional professional who truly cares about the residents and their families. While I visited other places, meeting Jonathan and the staff made it clear that this was the right environment for my sister. He continues to support us and consistently demonstrates his dedication. If you are looking for an assisted living facility for a loved one, I highly recommend reaching out to Jonathan for a tour​ at The Peninsula. I am deeply grateful to the Peninsula and his support during this challenging time. ​Robert Maya

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  todd talbott 10 months ago

  Several years ago, I moved my Mom into The Peninsula Assisted Living in Hollywood Florida. It was a very beautiful place at the time wonderful people and just always always spotless and clean. A year later, I moved my wife to the peninsula who suffers from Alzheimer’s. It was still a very clean facility and very professional facility. They had very high standards. Over the last year to 6 months, much all of those standards have gone down the toilet. I have never seen such a decline in a facility. It is beyond unacceptable. I have seen where a man urinated in a hallway and three days later, it was still in the hallway. Someone defecated in the elevator and four or five hours later, there was still human waste in the elevator. Carpets that have stains, foul odors they don’t get cleaned for months at a time and management there has become extremely negligent. There have been numerous family members that have moved their loved ones out of the facility including myself. I have moved my mother and my wife out of The Peninsula. I’m posting pictures with this review. One tenant had to go to the hospital and I spoke to her family member and they didn’t do the tenants laundry for two weeks. They left soiled laundry in a room for two weeks so you can imagine the smell and how unsanitary that was. The housekeeping in the building could care less anymore again this all reflects the management of the building. They have released people of their positions there that were excellent people. I have filed a complaint with the state. One of the last reasons I decided to move out was I already paid a fairly high rent at the facility because I have two people living there and then I got a letter in November that they were raising my rent. How do you raise the rent when the conditions of the building are so deteriorating? They also have a cockroach problem? Residents have shared with me they have seen cockroaches on the walls of the dining room, and cockroaches walking across the dini

In the order Google returned them. Not verified by Caring Advisor.