The Preserve at Palm-Aire

I have been visiting a friend in the Memory Care department and thought I should share my experiences. As another person stated the visit begins with Lisa's warm smile when I arrive. She's always a pleasure. In the Memory Care department my friend and every other person there is cared for by Georgette, Barbara, Chrisea, Tracy and the rest of the team. These ladies really interact and look after the residents. And it is not an easy task. Most if not all of the residents in Memory Care need a lot of assistance. And the team really tries to help everyone individually. This is, to me, a very sad environment since these seniors will only be getting progressively worse. And I see and hear the real concern from the staff. If I had to add anything else other than to thank these ladies it would be that they could use more help. More staff. Not only are they limited by the demands made of them by the patients there is also the emotional toll on them. The whole staff does a great job but only by hiring more personnel can they give these patients the extra help they need. Thank you for doing such a great job in such a sad environment!

I am so pleased to tell you how much I appreciate Ms Cherril Lindor for the past 3 years as she worked with me and my family in taking care of our mother. We wouldn't have made it with out Ms Lindor. We were able to get answers quickly. We live over 3,000 miles away and she save us many trips , when a medical need came up . Cherril engaged with difficult family members with professionalism and calm. She held us keep our mother safe . Her medication was tracked and given on time. If my mother was out for the day Cherril would stay late and make sure , mother had her medication for the day . If she had difficulty with taking the medicine, she would call both of us, me and my husband before the close of her day to make sure that we knew what was going on. Thank you for having a staff member like Ms Cherril Lindor. We will never forget her.

NO NEED TO LOOK ANY FURTHER....my husband and I were trying to find a perfect fit for my very young at heart 87 year old mother. The administrator Karen was absolutely amazing..So helpful..informative and genuine..She showed us every nook and cranny of the preserve. She showed us each option that we could choose..Karen made the experience so easy..The Preserve is very upbeat..many activities are offered..it is extremely well kept..staff members are friendly and the residents are all happy!!!!! Karen went over and above our expectations..THANK YOU!!!!!