The Residences at Crestview - Rehabilitation Center

Avoid at All Costs. My dad was given his roommate’s prescriptions by a registered nurse. They decided to observe him until the resident doctors got there. His pulse got low and his BP also dropped dangerously low and he felt terrible. He called us kids to let us know an ambulance was coming for him. We never actually got a call from the facility. I called the facility to get the details and they assured me they’d call me back later with info on whether they’d financially cover his ambulance ride and overnight stay back at the hospital, but I’ve never heard back from them. It would seem they would, since it was their fault. It is law that an RN must ask name and birthday before administering drugs but this nurse did neither and when she almost shot my dad up with insulin, he asked what the shot was for, and then she realized she’d given him all his roommates drugs…a cocktail of blood pressure medicines, heart failure medicines, psychiatric meds, and who knows what else. 8 pills in total were given to him. They didn’t really take responsibility at all. Just swept it under the rug. Thankfully he is ok.

My mother in law stayed here and while she was there, they didn’t shower her, only once a week according to their policy. Staff left her in her room for at least 20+ minutes while needing serious assistance. There was ants in the room, broken blinds that weren’t fixed and people could see in the room from outside of the facility. The bathroom door didn’t close properly as well. The only helpful person in that whole building was maintenance that goes by “D”. He was very helpful when it came to her.

Just sad the care my mom is NOT getting!! Short staff no excuse! Staff doesn't care! Just plopped her in bed and just leave her! Didn't get food. Meds after 10pm! Ridiculous. I would not recommend this place even to a homeless!!