The Ridge at Madison

Google reviews

• B
  Brenda B a year ago

  My mother was in assisted living and went to the hospital. While in the hospital they told us family she had to move out of her apartment and go downstairs in a tiny room where she can’t even see outside the window. My heart is broken. They didn’t give proper notice. My mother says she doesn’t receive her medications timely. I feel she was treated badly by forcing her to leave her apartment when she could still walk and just needed help with receiving meals and medication, all of which could have been done in assisted living. Also, I have repeatedly tried calling the facility at all hours. They absolutely never answer. Poorly run and poorly managed facility. I don’t recommend this facility for your family member.

• R
  regina edmonds a year ago

  I am distressed by what my friend who lives at the Ridge reports to me. The director seems very uncaring and dogmatic with a lack of sensitivity to the problems many residents have. People are in assisted living because they need assistance with many aspects of their lives. That is the definition, in a way, of the purpose of assisted living facilities. Sadly, however, it seems the director shows little patience for the needs residents. This is very disappointing.

In the order Google returned them. Not verified by Caring Advisor.