The Springs at Lancaster Village
About The Springs at Lancaster Village
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Closed
3.9
24 reviews
Every day · 8:00 AM – 6:00 PM
Google reviews
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Terrie Chandler 5 months ago
My mom has lived at The Springs at Lancaster Village assisted living for almost 4 years. Recently her health has declined, as well as her cognitive state. Staff take excellent care of her, are patient, know her preferences and honor them. Staff are friendly and bring a smile when assisting her. Staff are also friendly to family members and many greet me by name. There are many varied activities for residents and all are encouraged to participate regardless of their abilities. Administration is quick to answer any questions or discuss concerns or care needs. The most important part is mom is happy and knows she is well cared for.
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Susan Vaughn 5 months ago
My mom has been at The Springs at Lancaster Village in assisted living for three years, and she truly loves it. I do, too. You can’t put a price on the peace of mind that comes from knowing your loved one is receiving excellent care from attentive, kind people. From caregivers and med techs to activities, maintenance, laundry, dining, and administrative staff — everyone contributes to a warm, well‑run community. I highly recommend checking out Lancaster Village if your parent needs assisted living or independent living. It has been a great experience for our family.
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Tori Barker 8 months ago
When a greiving family comes in to get theyre loved ones things out the im Assuming finance lady tells us we cant get his things out and is going to lock the door on us and charge us to put it in escrow mind you they died at the hospital, worst experience ever I will never put a loved one here! Thankfully the director came up and told us just to be out that day! Good place if your family member doesnt die.
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Melinda Parker 3 years ago
My mother in law has resided at Lancaster Village for 8 years now. There has been some change in staff with new ownership/management but those who remain, have been faithful to make sure her change of care and needs are met timely. We are in the process of transitioning her to assisted living at The Springs and the experience/support Suzie Robinson has provided, has been invaluable. We have been very pleased with this facility and recommend them without reservation.
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Melita Vanderbeck 3 years ago
The outside is beautiful but Admin turns a blind eye to staff refusing to wear mask During state mandate even with pictures of her not wearing it. Same med tech refused to give my dying mother medication until hospice sent an RN to remedy the situation, staff yelled at each other in lobby while residents were having a movie (in same lobby), noc med tech caught sleeping in lobby (again, pictures sent to Admin) when my mom needed meds and catheter emptied. All Admin does is say "I'm sorry" and try to smooth things over. The staff RN felt it necessary to comment on hairstyles in family pictures on the wall (again when my mom was actively dying) rather than show compassion and respect. I had to stay in my mom's room with her the last week of her life 24/7 to personally administer hospice meds to ensure she got them timely. I couldn't be her daughter, I had to be her caregiver while this facility was paid thousands of dollars.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 4138 Market St NE, Salem, OR 97301, USA
From Google · 10 Nov 2026
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