The Springs of Premier Health & Rehabilitation

I had my grandpa at this location and I had such an amazing experience dealing with staff. They were so helpful and the therapy team was incredible

While I believe there are some caring people working in this facility, it has some real issues. My husband was recently in this facility. The very first day, there was no one there to greet us. Nobody came by to ask if he needed water. On the second day, I sat in his room during visiting hours, and they only came by to check on him twice. They did feed and give him his meds. He was a fall risk and yet no one put the grippy socks on him until the administrator noticed it on the second day. I signed him out early because they weren't checking on him. I couldn't trust that they were properly taking care of him. The other issues were the chair in his room reeked of pee/poop as did the whole place. One night at dinner, his tray was obviously eaten out of. The young lady serving dinner was appalled and immediately brought him a new plate. Like I said, there are people who care. The toilet seat was broken. There was feces all over the outside and inside of the toilet. No one ever cleaned it. We were dealing with the weekend crew. Everything seemed different Monday morning. By then, I was too scared to leave him there alone. Other red flags were the decreased visiting hours with no way to visit after hours. They are closed with no way to visit on holidays. If you care about your loved one, do not send them here.

Very clean place!!! Smells great inside and they took excellent care of my meme while I was on vacation!!!! I will always choose the Springs!!!