The Village of Meyerland

Google reviews

• A
  Alyssa Rosenthal 2 months ago

  My mom has lived here for nine years. The staff is very nice and helpful. It's a warm, caring and nice facility. The communication, which I feel is very important, is good; and I appreciate that they are responsive. My mom has made some special friends there. I'm glad she's there!

• R
  Robert G a month ago

  **★★☆☆☆ — 2 stars** My mother lived at The Village of Meyerland for a few weeks before she died. Some of the people there were very good to her, and I'll name them. But the operation around those people failed her, and families touring this community deserve to hear how. On that last Sunday I spent the entire day with my mother. She was herself — talking, engaged, good company. I came back Tuesday evening for dinner and found her at the dining table having obviously suffered a stroke. It was apparent to me within seconds. When I said she didn't look right, the waitress told me she was "just getting used to her new surroundings," and that "she was like that yesterday, too." At the hospital that night, the physician told us the stroke had occurred more than five hours earlier. The following day the nursing staff gave a different account — that she had been fine Monday and fine Tuesday morning. I can't reconcile those two versions, and I won't pretend to know which is accurate. What I do know is that someone got my mother up that morning, dressed her, and walked her to the dining room, and no one on staff treated her condition as an emergency until her son arrived at dinner. She never recovered. She came back here after a week in the hospital, on hospice, and died a few weeks later. **The people who were good** Myra and Jessica were genuinely caring, hardworking, and kind to my mother and to our family. They are good at what they do and there were other good support staff in this building, and I don't want their work buried under the rest of this. The community itself is clean, well maintained, and presents as a premium place to live. **It is understaffed, and that is the thread through everything** Press the pendant call button at night and you wait. Ten to fifteen minutes was routine. One time when I needed a hand to turn mom, it was more than 25 minutes. My wife or I were there for most of every day at the end, and much of the hands-on care was being provided

In the order Google returned them. Not verified by Caring Advisor.