The Waterford at Fort Worth

The Waterford has been such a good place for my father to live. They do so many good activities for older adults throughout the day with multiple options per day. The food and facility as a whole is also great. Very thankful for the staff and leadership!

My wife and I contracted to move in here November 1, 2025. We were given a discounted rent fee for the first month. Could we move in? On, no, we’re still working on the apartment you contracted for! We finally got to move in November 21 (that’s three (3!) weeks later. Subsequent discussions about a rent adjustment for November have not been productive. Our apartment has two bathrooms - one with a walk- in shower, one with a tub/shower combination. My wife has balance problems, so stepping over a tub, particularly one with no “grab-bars”, is basically not good. The walk-in shower would be great, except the shower control valve WOULDN’T ALLOW FOR ANY HOT WATER TO APPEAR. Great, if you like cold showers, but, alas, my wife is old-school, and insists on hot showers! We managed to get that corrected - in January! Then last week, we had a winter storm single digit temps, ice/snow covering all outdoor surfaces. Our heating system went out. We were temporarily relocated to a guest-suite apartment, with heat. Three nights later, the heat was repaired (that was yesterday). Imagine my excitement when the heat was off this morning when I got up! I reported this to management immediately, and when they arrived in my apartment, confirmed that yes, the heat was not functioning! A call was placed to the “air-conditioning people”, and apparently, I will receive a manual for the thermostat sometime later today, although the thermostat seems to have no effect whatsoever on the temperature of the air being pumped into my apartment. I freely admit that my patience has expired. On the other hand, the food here is very good.

Host and staff were excellent. Price was appropiate. Mattress on bed could be replaced and stocked bathroom with toilet paper would be helpful. They take great care of my father in law.