The Waterford at Thousand Oaks
About The Waterford at Thousand Oaks
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Open
4.7
175 reviews
Every day · Open 24 hours
Google reviews
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Maria T Ferreira 2 weeks ago
I recently visited Waterford at Thousand Oaks while looking into options for my mother-in-law. The community was clean and welcoming, and the residents were enjoying a game of bingo when I arrived.What stood out most happened during my meeting. We heard a loud noise, and both the manager and the team member I was meeting with got up right away to check on their residents. Their first instinct was to make sure everyone was okay. That told me more than any tour could. This team truly cares about the people who live there.They treat you like a person, not a number. They listen, answer your questions, and do their best to help in any way they can. When a community puts your loved one first, you know you've found the right home.If you're exploring senior living for yourself or a family member, I highly recommend reaching out to Dennise or Deyra. They make the move simple and will guide you Every step of the way.
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Belinda Alvarado 2 months ago
I visited the Waterford at Thousand Oaks and was greeted by a friendly lady named Cindy. She gave me a great tour of the facility & everyone that I saw seemed very happy- which is always a good sign. I was looking for a place for my friend to live at and this place impressed me. ….it is very nicely decorated - (nice “Military wall “ ) … Cindy is the activities planner & has wonderful & fun activities for the residents…. They have a happy hour with a DJ that plays great music & many of the residents get up & dance — this is a fun place that I would enjoy living at myself. Thanks for all your hard work Cindy — you help make the Waterford an awesome place to live .
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Aaron Flores a month ago
It's a nice welcoming environment everytime i go visit my mom! From what my mom and residents tell me, staff seem to really put in their best effort taking care of their residents. Even have community events/holidays that they all do together as one big family. Puts me at ease to find a place where the residents are actually seen and taken care of as they should be.
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DJ Brooks 2 months ago
I just want to personally thank Deyra Flores for taking the time to explain everything and give me a tour. We’re preparing for a loved one to transition to an independent living facility soon, and after visiting, we feel confident this is the right choice for our family. Every visit has been a wonderful experience. The facility is always clean, the staff is friendly and welcoming, and the food is really good! Most importantly, Deyra has made us feel comfortable and informed throughout the process.⭐️⭐️⭐️⭐️⭐️
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Patricia Menard 2 months ago
The representative was very helpful and answered any questions I had. We also visited two of the units so I can get a Pfeil for the floor space and pricing. She also gave me a packet with other information for me. It’s very clean and well kept facility.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 4243 Thousand Oaks Dr, San Antonio, TX 78217, USA
From Google · 09 Nov 2026
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