The Wellington at North Richland Hills

Google reviews

• M
  Monte Melugin a month ago

  My sister moved to the Wellington North Richland Hills in June of this year. Unfortunately. she passed away suddenly one month later. During her time there, the food and food service was absolutely horrible--unless a table ordered the same thing, everyone got their food at different times; service was very slow; food overcooked, almost burned; many times she didn't receive what she ordered (hot dog was served without a bun or mustard); building repairs were slow (one public restroom was closed for two months that I'm aware of). After my sister passed, Finance said they did not receive the July rent payment, so after checking with the bank I found the check was cleared and told them so. Less than a week later, the finance director said we owed 3 additional days rent since she passed on July 3rd, even though the property manager said she was paid up until August 1st, when I gave her notice of my sister's death.The latest thing is they sent a bill this week (end of September) for over $1,100, saying my sister had asked them to fumigate her apartment six weeks before her death even though she didn't even live there at that time. I have informed the management (actually more than once), that my sister passed away with little or no money, or real property. My advise to anyone considering moving into the Wellington would be wise not to do so. I was employed in senior living management for more than 16 years and can tell you that I have never experienced such gross incompetence in all that time, regardless of the property/company. And I've seen some bad ones. So do yourself a favor and find another property to call home.

• S
  Sinalot7775 5 months ago

  So far this place seems really nice. Both my parents recently moved here (although dad has been in hospital so much he’s only spent one day there I believe) and mom seems to be getting on ok. She’s meeting people at dinners and hopefully they will be happy here for some time. Makes me happy to see a little life from the folks.

In the order Google returned them. Not verified by Caring Advisor.