Valhalla Post Acute

Google reviews

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  Shuronda Ware a month ago

  My 83-year-old uncle was admitted to this facility several weeks ago, and unfortunately, our family has been extremely disappointed with the care and communication we have experienced since his admission. One of the most distressing issues occurred when his wife received a call from administration informing her that she needed to pick him up the very next day because his insurance would no longer cover his stay. Being given such short notice, without an adequate plan for his continued care, was incredibly stressful for our family. My uncle has significant mobility limitations, can barely walk, and requires assistance with nearly everything. His family should have been given adequate notice and support to develop a safe discharge plan. We are also extremely concerned that my uncle developed a Stage 3 foot ulcer during his stay, despite this condition not being present prior to his admission. Given his limited mobility and dependence on others for his care, we expected appropriate preventive measures, including regular skin assessments, repositioning/offloading as appropriate, fall precautions, and close monitoring for changes in his condition. As a family member and healthcare professional, I find this situation deeply concerning. We trusted this facility to provide appropriate care for a vulnerable 83-year-old patient, and our experience has left us questioning whether his needs were adequately assessed, monitored and addressed. Based on our family's experience, I cannot recommend this facility to others who are seeking care for a vulnerable elderly loved one. Families deserve clear communication, appropriate discharge planning, and confidence that their loved ones are receiving safe and attentive care.

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  Stephanie Weatherholt 6 months ago

  If I could give zero stars I would. I plead with you to never take your loved one here for rehab! One huge concern with this place is there is no case manager. There is absolutely no communication with family!The nurses were so rude. I could not ask any questions about my mother without them giving me a snarky response back. As a result, they didn’t give her correct dosage of torsemide (water pill for her congestive heart failure) and she swelled up and gained 15 lbs in 4 days!!! I did all of her laundry while she was there but they took it one day without me knowing. We asked for it back several times as her discharge date was approaching and we never got it back! She was then sent to assisted living and Valhalla sent them the list of meds they had been giving her for 2 weeks and it turns out they also had not been giving her blood pressure medication!! Not impressed with therapists either. One PT told me she walked steps just fine with 2lb weights on each ankle. My poor mother can barely lift her leg 3 inches off the floor. She obviously had the wrong patient. They about put my mother in her grave and for that matter me too!!!

In the order Google returned them. Not verified by Caring Advisor.