Veranda Vistas Apartments

Google reviews

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  Tina Fisher 4 months ago

  I cannot wait to get my apartment here! The apartments are beautiful! Not a cookie cutter apartment like every other apartment complex I have looked at. The layout is different than most, the paint is a nice soothing color, nice Granite countertops and stainless steel appliances, nice walk-in closet in the master, they even have a trash valet service! The grounds are beautiful. Cannot wait to use the saltwater hot tub and swimming pool! The elevator is a huge plus! The Building, gym, community room, hallways… Everything about this community is excellent! So clean and well kept! It felt comfortable just walking through on my tour and I know I will feel at home and be proud to let people know I live here ! The apartment manager, Makayla, is what sealed the deal for me! She has the greatest personality, and she keeps her community in tiptop shape! Such a pleasure to work with also! I am in the middle of closing on my home and she worked with me so I could get a good move-in date and make it a seamless moving experience. I cannot give enough praise. I would give 10 stars if possible.

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  Sarah Wolf 2 years ago

  The photos say it all- Extremely disappointed with the condition of the facility, and the management. I moved into Veranda Vistas a couple of years ago and found the facility to be generally clean and maintained with minor issues here and there. Over the past year, the complex has suffered from poor management and unhealthy conditions due to improper maintenance. Four office managers in the past 2 years should have been a red flag. The first major leak was on Christmas Eve 2022 which was so bad the fire department and City Utilities had to come out. To this day no mold mitigation or testing has been done. The next series of leaks (3 total that I am aware of) happened over the last few months and still no measures to test or mitigate any mold or allergens. They left a leaking pipe in the entry way, with a trash can under it and insulation all over the floors, over the weekend with no fix other than a fan. In addition to the dangerous leaks, there have been security breaches with the doors not securing overnight and on the weekends, and key fobs not being changed out after former residents vacated. I have personally let in emergency medical personnel with stretchers, three different times after hours because the call box was not working properly (reminder that this is a 55+ community). The outdoor "amenities" are also a disappointment with missing equipment (shuffleboard), a damaged hot tub with constant leaks, and the property owner's family commandeering the pool and pickleball courts and causing damage so residents can't enjoy it the next day. This place is overpriced (with rent going up every year) and underwhelming. I have rented at other TLC properties and this seems to be a common theme with them. They will scam you and charge you for every little thing that they can. I broke my lease because of the condition of the complex (health concerns) and their inability to hold up to their end of the contract I signed, and yet they are still charging a fee. I hope this

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