Visiting Nurses Association of Manchester and Southern New Hampshire

Google reviews

• B
  Beth George 6 months ago

  If I could give you zero stars, that would be accurate. It’s taken me years to write this. In 2017, after major neck and heart surgery, I had post-op home care scheduled with VNA Manchester, NH. My first visit was set for Wednesday—no one showed, no call, no explanation. I was left without care until Monday, five days later. By then I was in serious distress. When a nurse finally arrived, there was no acknowledgment of the delay and no urgency. I was told to “eat a salad with oil and vinegar” for severe post-surgical constipation. Two days later, I called 911 and was taken to Elliott Hospital for emergency surgery to relieve a bowel impaction before my colon ruptured. No one from VNA ever followed up. No apology. Because of New Hampshire’s legal standards, I had no realistic path to a malpractice claim unless I had died. That doesn’t make this acceptable. This was a complete breakdown in care at a critical moment. Patients deserve better.

• G
  Gwenhwyfar Bell 8 months ago

  When my mother was living with me for the last six years of her life, as her health began to decline, we accessed Manchester VNA services including case management, OT/PT, nurse visits, Palliative care providers, and eventually, Hospice. These services were just absolutely divinely sent. I highly recommend them!

In the order Google returned them. Not verified by Caring Advisor.