Viva Senior Living at Sandy Springs
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Open
4.1
17 reviews
Every day · Open 24 hours
Google reviews
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Cheryl Benson a month ago
My mom moved into memory care here in early July, back when it was Vernon Springs. It was clean and well staffed, and it felt like a big family. Staff, residents, and families all knew each other, and there was a real sense of community. New management took over at the end of July and renamed it Viva. They let go many of the staff we knew, and things went downhill very fast. I visited every week and saw it myself. Dirty bathroom, grimy floors, soiled sheets left on the bed, and laundry that wasn't done. Several staff told me they were exhausted and short-staffed. One night in September, I was there after midnight when a serious disturbance broke out in the building involving a caregiver hired under the new management. The staff on duty didn't know who the supervisor was and couldn't reach management. We brought our concerns to management several times and kept hearing they were working on it. After two months, I hadn't seen any improvement, so we moved my mom out. I hope they turn it around, but for now I'd look elsewhere.
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Megan Topper a month ago
Viva took over Vernon Springs two months ago and it has been going downhill ever since. Admin doesn't have time for the residents. The workers that are there are doing their best but they are overworked and highly short staffed. The new people they are hiring aren't staying. The night shift is horrible about responding. Meds are not being given on time if received at all. The food quality and offerings are not tasty. I would not recommend anyone new moving in, some long time residents are moving out. I will update my review IF it improves.
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Wellborn Price a year ago
My father had been a resident at Vernon Springs for 4 years until we lost him last week. We loved everything about Vernon Springs from the management, to the caregivers, to the chef who prepared him 3 meals daily. I highly recommend Vernon Springs.
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MARTHA WAKELIN 5 years ago
EXCEEDS EXPECTATIONS!! Vernon Springs is a beautifully elegant facility in a great location. My sister has just moved here and our family's entire experience; from meeting with the owner, to working with the wonderful staff has been seamless. Jennifer, Zee, Cassandra and so many more have welcomed my sister and all of us with comforting hospitality. They are immediately responsive to the needs of the individual from medication, dietary restrictions, and general comfort. We were searching for a place where our sister can be inspired and feel at home and Vernon Springs offers well rounded care and daily activities to ensure the community is engaged. Our sister has a studio apartment that has a private foyer, kitchenette and large closet & bath. It is a beautiful space with plenty of room for her needs.
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Dan Erling 2 years ago
The team at Vernon Springs goes above and beyond. During a very difficult time for our family, Vernon Spring's caring staff has worked to ensure that my mother is well cared for in a safe and loving environment. It may not be the biggest facility, but it is the best as far as I am concerned. HIGHLY recommend.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 690 Mount Vernon Hwy NE, Atlanta, GA 30328, USA
From Google · 10 Nov 2026
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