Wake Assisted Living Memory Care

Google reviews

• R
  Rachel Garinger _ Staff - CaryHS a year ago

  I had to place my mom in memory care for safety purposes which was a difficult decision for me but I must say, this facility is very caring and loving towards their patients! Every time I go in to visit, my mom is bathed, dressed, even has curls in her hair. Her bed is made and washed often. She eats well and always has her snacks and water. The staff go above and beyond. No matter how tired they are, I am always greeted with a smile. The admin team and patient care coordinators are just as wonderful! My mom loves them so much! I am grateful! Thank you Wake Assisted Living!!!

• S
  sharon bumpurs 3 years ago

  I had to leave one star to write a review. If I knew then what I know now, I would not have chosen this facility. Communication with the administration is non-existent on any occasion except for when the monthly invoice is due. After removing my mother from the facility, I asked Jacqueline Wilson to fax my mother's paperwork to another facility for a week and she has not done so as of yet. She is very rude and disrespectful. She has even refused to give the needed information to my mother’s current facility. The residents do not get a bath on a regular basis, clothes are not laundered on a regular basis. When you ask, you always get excuses and nothing is done. I have had complaints since my mother has been there and nothing was never addressed. I would not recommend this facility to anyone who cares for their family member.

In the order Google returned them. Not verified by Caring Advisor.