Waterford Place
About Waterford Place
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Location & Map
Why Choose Us
Full continuum of care
Independent Living, Assisted Living, and Memory Care on one campus
Memory care available
Dedicated memory care for residents with dementia-related needs
Spacious grounds
Beautiful, spacious outdoor grounds for residents to enjoy
Grand Rapids location
Located in Grand Rapids with modern community amenities
Reviews
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Services
Open
4.6
56 reviews
Every day · Open 24 hours
Google reviews
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Tedious V 4 months ago
Sure is nice, I hope one day I get to stay there, and next time I’m bringing the gondola so Grandpa can take me fishin
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Deb Wolffis a year ago
Don't move to this facility unless you want your personal possessions stolen. My mother recently lived in both the independent and assisted sections. At both places several thefts occurred, including Godiva chocolates, a wig and glasses, both costing $300, a set of new towels, a quilt, 2 rings, and several items of new clothing. Most recently, the linens for her bed and art supplies were stolen right in front of her as she was dying. Administration will never admit that thefts are occurring. They refer to these as "losses". Nor do they bother to tell people what they are doing about it. I submitted a complaint over two weeks ago to administration. They are supposed to respond within 7 days, but I have heard nothing. What has occurred here is utterly disgusting. My mother shelled out $7,600 per month for this treatment. Also, the weekly cleaning that is promised for residents is not up to par. I complained at least twice about the noticeable dust and bathroom urine smell in her AL apartment. At one point, it looked like her place hadn't been cleaned in a month.
Show 3 more reviews
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Becki Heemstra 3 years ago
It’s hard to imagine a more beautiful facility with endless amenities; impossible to imagine a more wonderful staff. Lee will likely be the first person to greet you at the door. She comes in early and stays late and is the most comforting, friendly face even, and especially, in a difficult situation. The aides and nurses were incredible to our entire family which we will be forever grateful for. Highly recommend Waterford Place.
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Susan Matteson 4 years ago
If you have the money to live here and are mobile, this place is great. The walk down to lunch was too long and you have to pay for it. When the cleaning women change the sheets on the bed they should have washed and folded the dirty sheets. My mother was aged and had a hard time doing that. After all, the prices for apartments are steep and not as big as a regular condo. We had to move her to assisted living 4 or 5 miles away because they had no openings in Waterford assisted living. That was very hard on everyone.
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William Oosse 13 years ago
Waterford Place was the residence of choice after reaching the age we could no longer keep up our "gentleman's farm" in the way we desired. Moving here was a choice made after visiting many "homes." It is a very friendly place, very nice staff and friends, and we can even make our own meals without having to participate in a "meal plan"; Such independence was the main reason for coming here. We really don't miss the "farm" chores either.
In the order Google returned them. Not verified by Caring Advisor.
- Phone on Google
- (616) 667-1725
- Address on Google
- 1725 Port Sheldon St, Jenison, MI 49428, USA
From Google · 09 Nov 2026
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