Wellington Rehabilitation and Healthcare

My father Paul Walker has been a client at Wellington Nursing & Rehabilitation for several years, Mrs Cynthia his social worker and Nurse Belinda have been amazing through this journey with my dad Especially as I live several states away. They have been so compassionate and helpful, they truly have been GOD sent. Now, where things have taken a turn is recently there has been a switch in Charge nurses, and the new charge nurse’s name is Jessica Herring, she has not been at Wellington more than two months. I received a call from her about 2wks ago almost demanding that I make a decision regarding my father’s medical treatment. She stated he wasn’t eating and drinking and almost in my opinion demanded that I make a decision regarding putting him in hospice and making a decision ( over the phone) regarding do not resuscitate vs resuscitate. I communicated that my family would be driving down the following weekend to evaluate my father’s medical status myself and speak with some of the other staff in observation before making such a life and death decision regarding someone’s life. Ms. Herring was so pushy and what I deemed as desensitized it gave me anxiety the whole week before the trip to North Carolina. Upon arriving, and speaking with the social worker, other floor nurses that routinely care for my dad and CNAs and evaluating my dad myself, he wasn’t eating and drinking as much because he really does not care for the food selection. No sooner than I brought food in from outside vendors he was eating and drinking pretty well, and very alert and sensible. I DO NOT feel at ease or comfortable with Ms. Herring overseeing this facility or its clients. She has not been in this establishment or environment to make a fair assessments of the clients here. I have requested to hear from corporate on this matter.

My mother is currently at this facility. The building is always clean, and most of the employee's are really nice. The administrator is very understanding, and the SW is always pleasant and professional. She is the reason I leave my mother in the facility, and the activities lady is also great. My problems starts with my mother lack of care. My mother showers, bath, missing medications time, being told there is little staff as an excuse, and the attitude of some of the aides when talking to the patients. The management in the nursing department is poor. You can never get a straight answer out of them when asked about my mother's care or medications. The head nurse is never there, and her assistances seems to not know what they are doing. I visit my mother daily after 5 and see the staff either on their phones, just sitting at the station or no one on the halls at all. I spoke with the head nurse (Jessica) once and decided after that i would rather not anymore. Her attitude alone was so nonchalant and rude to my concerns about my mother care. All I heard was excuses from her. I just want my mother to receive the care she needs why she is there. Please Please check in on your love ones often.

THIS IS THE WORSE FACILITY EVER!!! They run away the good staff and they keep the sorry staff like the administration, DON, united managers. I wouldn’t even send my dog here!.