West Village Rehabilitation & Nursing Center
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4.1
434 reviews
Every day · Open 24 hours
Google reviews
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Joseph Emerson 8 months ago
My mom stayed at West Village Nursing and Rehabilitation for short-term rehab after hip surgery, and I truly cannot say enough good things. The physical therapy team was incredible!!! They were patient, encouraging, and so knowledgeable. Within weeks she was walking again with confidence. The nursing staff always kept me updated and treated her with so much kindness. The facility was clean and welcoming every time I visited. We’re so grateful for the care she received.
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Lisa Watson a month ago
I am the health proxy so did not live the experience but spent a good deal of time there and had the privilege of working with Miriam, the social worker, getting to see The work of Billie Jason and Pasha (whose name I know I got wrong), doing such excellent Physical Therapy. The weeks that Bonita spent at West Village Care improved her ability to function in such a positive way. Her walking, use of the bathroom, eating, and routine were all adjusted in ways that she needed desperately. We are so grateful to all of you. The one sadness for us was the lack of staff. We know how hard the nurses and aides worked every single day, but they were often overworked, and that was very clear. Bonita had been there two or three times before Village Care became West Village Care. The lack of staff seemed new to us. For this, we were very sorry. The facility was, as always, extremely clean and the staff friendly, helpful, and kind. The staff is professional, caring, and always seem to go the extra mile to make the patients comfortable and happy.
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hanna frank 3 months ago
My brother is there now. He has numerous complex medical issues. The staff at the facility have been so kind and patient with him. I was only there for a couple of days and they made time for everything I needed. The physical and OT therapists are professional and seem passionate about their jobs. I was given some excellent information about my brother from them. The social workers were available for all my questions. The aids are personable and are confidence in their jobs. I know my brother is getting the care he needs at the moment . Hanna
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howard brandstein 8 months ago
This is an excellent facility. It is very clean, the food is good and above all the staff is superb. The physical and occupational therapist are highly skilled and offer invaluable support in your recovery. It is obvious that many of the staff are very compassionate people and love their work. I was there for two months recovering from my medical condition and I recommend West Village without reservation.
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Socal Sored a month ago
Upper management - pay attention: NOBODY CARES best describes this place. Dad was there recently and putting him at this place is a huge regret of mine. Looks good on the outside but has very little to offer on the inside. Sometimes my dad would ring for the nurse and she’d show up over an hour later. PT and OT are critically understaffed. Phone calls to staff are never returned. You can never reach anyone on the phone. Floor nurses never pick up.The place is clean and that’s about it. Huge disappointment. Looking for a new place for dad where he can get actual rehab.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 214 W Houston St, New York, NY 10014, USA
From Google · 09 Nov 2026
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