Whispering Chase | Sky Active Living

I'm reading the reviews on here and quite frankly the false information on here is shocking. Let's begin Delia Derrera's reviews talks about assisted living and the nurses etc. at Whispering Chase. Well, Whispering Chase is NOT assisted living and there are no nurses on staff. We moved our loved one in about 18 months ago and all we have seen are negative changes. For example, for the last 4 months the outdoor lights have been out and even though management has been notified multiple times the lights are still out. In the 18 months our loved one has been here, my family has lost count of the number of new managers and activity directors they have had. It's just a revolving door of people that try to make good changes but they can only push a boulder uphill so far before they are burnt out and leave. The wait staff, housekeeping do the best they can but they are understaffed. The corporate company apparently uses a ratio system so, for example, dining hall staff there are two servers for approximately 50 - 60 residents. There are, last I knew, two housekeepers for approximately 100 residents. Food....well let's just say, many times my family brings in food because there food is disgusting. Everything from meals with a lot of spices on them which most senior residents don't like to "spaghetti or lasagna bakes" which are so dried out... Again the wait staff do the best they can it is the corporate office that has run down Whispering Chase; it was a much better place BEFORE they were bought by Sky Active Living. The residents, from the experiences my loved one and my family have had, are kind and caring of one another. Many residents have helped my loved one when they've been confused or upset. BUT I've observed staff that just walk by residents and/or ignore them when they are trying to ask questions. Anyway, Whispering Chase was once a really nice place BUT it's not what it once was. Only interest seems to be in getting as much as they can from the residents.

They don't shovel the walkways unless they have 2 inches of snow. So everyone with a walker has to be careful with ice and everything. They have no bus on a daily basis like they said they do. They allow people to stay who have threatened and hit residents, threatens they have weapons which are not allowed on property, but said people are still there. The food is horrendous and very seldom even warm. This place needs to be investigated by the health department and management needs to talk and listen to its residents. Management does not stay they have gone through 4 in less than a year. Whispering Chase needs to be investigated.

Great community! The tour we took for mom was great! We stayed for a delicious home cooked meal. Staff was friendly and the new Director Heather was very nice and well informed of options. Chance showed us around and we found the perfect studio at an affordable rate on the 2nd floor! Glad we stopped by, after touring other buildings in town Whispering Chase made sense financially and with Senior Helpers in the building we feel confident mom can get the help she may need down the road. If you are searching for a loved one make sure you give this community a visit! Thank you!