Whites Creek Wellness & Rehabilitation Center

Google reviews

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  Julia Tracy 11 months ago

  My giving this a two-star had absolutely nothing to do with the care that I received because it was exemplary. Staff was attentive, physical therapy was amazing. They have a very active activity department. The food is really good as well and they have a Deli menu where you can order something different, like chicken tenders or sandwiches, if you don't like what's on the menu . My low rating was because I feel like I was pushed out after 30 days. I wasn't any better after 30 days then I was when I went in. Also, their Social Services Department is so bad. My discharge paperwork said that they had contacted Ascension at home for my aftercare physical therapy. A month later they still haven't received an order. I'm going on a month with no medicine and I have cardiac issues, because they said they called my medicine into my pharmacy. That was a straight up lie. I'm having to scramble to get into doctors to have them represcribe my medicines. A pair of shoes that should have been saved mysteriously disappeared when I accidentally left them in the closet on discharge. If you are looking to put your family member into this facility for long-term care I say go for it. But if you're just needing it for Rehab I wouldn't do it. You could find yourself scrambling after 30 days because they didn't do what they said they were going to

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  Joshua B 8 months ago

  I was there in last September. The worst palace to be sent to. I would love to see this place shut down . Pt/ot was amazing 10-10 just a blessing. The staff is another story no one ever knew anything when asked they were all dismissive and had a chip on their shoulder! They were defensive and argumentative 100% of the time. Easily agitated when you hit the call light which can be up to 6 hours before they respond to you. And the attitude is the if you interrupted their day . If you have as need meds you’ll get them when they feel like it cos you’ll be reminded they are as need so they aren’t scheduled so they don’t have to give them to you at all. I watched several people die there . I was discharged without papers or them even knowing I was discharged they didn’t follow through with my outpatient care setting up my appointments or my home after care they did nothing. And God forbid if you ever tell any staff members they were wrong . It starts ww3 . My dr she was great very caring and helpful. They deleted my first post let’s see how long this one stays up. Don’t send your loved ones there. They deserve better then this atrocious facility.

In the order Google returned them. Not verified by Caring Advisor.