Willow Terrace

Google reviews

• T
  Tamika Owens 4 months ago

  I give this place five stars—not because it’s perfect, but because, so far, my father has been well taken care of. No one willingly signs up for a nursing home. It’s often a difficult transition for both residents and their families, and emotions can run high. My father gets his hair cut, is clean-shaven, stays clean, eats well, and receives his medications as needed. Every staff member I have encountered has treated him with care, and I truly have no complaints. From the wonderful team at the front desk to the nurses I meet on different shifts, I am grateful for all that you do. I also have a cousin who works as an EMT and regularly transports patients between nursing homes and hospitals. She has seen many facilities throughout the area and has told me that this facility is better than most. While every family’s experience may be different, that perspective has given me additional appreciation for the care being provided here. If you’re expecting perfection, you’ll likely be disappointed anywhere. But if you’re looking for a facility where staff members work hard, treat residents with dignity, and genuinely care, that has been our experience. I also appreciate the improvements I’ve seen throughout the facility, including the fresh paint and new flooring. Thank you to the staff who show up every day and care for residents and their families during a season that is often challenging for everyone involved.

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  Pam Croston 7 months ago

  DO NOT SEND YOUR LOVED ONE HERE. 1. There are NO active renovations. Do NOT believe the sign 2. There are rooms with NO hot water!!!! 3. There are rooms with NO working plumbing!!! YES the sinks are filled with DIRTY WATER. 4. Do a site visit BEFORE you place your loved one here. 5. This place is DEPRESSING!!!! 6. Per the sign they have NO group activities 7. If you want to KILL your loved one & be done with the hassle. SEND THEM HERE!!!!! 8. Per the chart, pain meds would be administered as requested by the patient. The patient was then listed a NON VERBAL!!! (make it make sense!!!!) 9. This place is a DEATH SENTENCE!!!! 10. The food is TERRIBLE (Sample it!!!) 11. I'm actually curious HOW they pass state inspections (open outlets, missing trimming, electrical panels hanging off the wall exposing wires, no running hot water, clogged sinks (NOT slow draining!), chipped paint EVERYWHERE. I guess this all excused by the "under renovation" sign???? Ask them how long the renovation has been in process AND when they expect them to be completed!!!! THE HEALTH DEPT SHOULD SHUT THIS PLACE DOWN!!!

In the order Google returned them. Not verified by CaringAdvisor.