Willows of Ramsey Hill

Willows of Ramsey Hill was the answer to our many prayers. The director and staff treat my mother like close family. The nursing staff are excellent and they watch over my mother closely with tender and compassionate care. There are all of the comforts of a nice and comfortable hotel but with a warm community surrounding. I don’t really know what we would have done without Willow of Ramsey Hill. Thank-You from the bottom of our hearts !!!

No one wants their loved one to need memory care and no memory care center is perfect. You will never feel like the care is as good as you could provide to your loved one but the reality is that I couldn’t care for my dad in my home. I only wish I would have found The Willows of Ramsey Hill sooner. When I found The willows, I had almost given up hope that my dad could keep his beloved dog with him but The Willows accommodated my dads dog (I provided/hired all cares). The communication by Chris was above and beyond. Jamie, the director of nursing, was thorough, kind, and a great communicator. The majority of the staff were dedicated and provided compassionate care to my dad when he was at his worst. Dementia is a horrible illness and the staff here treated my dad humanely even though the disease had stolen all his dignity. The staff cared for my dad as if he was their family. This was remarkable given the short time he was there before he died. I will be forever grateful to the dedicated staff who helped my dad at the end of his life. Thank you.

The Willows is a very special place. It starts with the management, made up of individuals like Chris, and Jamie, who are willing to listen, make changes as needed, and care about the residents. There is a problem-solving "yes" way of seeing and doing things, rather than a "no" approach. Flexibility and friendliness abound. We have found the staff to be well-trained and dependable, as well as being kind, friendly, caring and courteous. The support staff is also pretty amazing, and plan several activities (root beer floats, exercises, concerts, birthday parties and trips outside of the campus) that the residents enjoy. It feels as if the staff is happy to be there. The food is well-made and cake abounds! Every now and then we count our blessings, and The Willows is one of them!