Wilson's Creek Nursing & Rehab

Very dirty in the room, bathroom had pee & poop all over. They have bad bedside manner & treated my daughter & I very rudely. My daughters dad says they treat him poorly with the exception of a couple employees he likes. I believe it was tineesha yelling at my daughter in front of my granddaughter over something my daughter knew nothing about! Very unprofessional! My daughters dad is never taken care of properly & room smells like pee & they don't bath him unless they know ahead of time that he's getting a visit. He deserves better care than he is getting so hopefully he will get into another place or staff steps it up there.

I just had a care plan meeting with the social worker and nurse of this nursing home yesterday. 1/24/2025. My family had several issues with the care my father has been receiving during his time here. We wanted to address our concerns and had some questions for the staff. We have came in to pick my dad up multiple times and the floor is always sticky with urine and usually the bathroom is a mess. We have come in and there has been blood droplets on the floor on several occasions. My dad has told me in the past that some of staff speak to him rudely and treat him unkind. During the meeting the staff was very understanding and sympathetic of our current issues with the nursing home. (Alyssa, the social worker) was very helpful and kind and listened to what we had to say and I feel like she was genuine. I told the staff there that I would be picking my dad up today (1/25/25) and I asked if there was going to be any mediations needed for him during our time out of the nursing home. There was not. So I got him ready and we left. On the way back to the nursing home I could smell urine and realized he had an accident. I dropped him off in his room and got him situated and I went down to the nurse station to ask if they could help him get changed (as he has had several strokes and needs assistance) the med tech, Tashina told me where his pants where at, I asked her if they could do it, (as I am his daughter and I know my dad would not want me to be the one to help.) I would have no problem assisting my dad with anything ever if I knew it wouldn’t hurt his pride. Then she snapped at me started yelling at me in front of my 5 year old daughter, all the elderly folks in the nursing home halls, and the staff. She yelled and told me they had been looking for my dad all morning and they didn’t know where he was during lunch. Okay, it was now 2:30pm. She told me I had to check him out with his nurse. (I get that now, he’s his own guardian and I told his team yesterday I would be by

Today I had the opportunity to meet a very dear lady at the Wilson's Creek Nursing Center. I'm was my first time to the facility and my first time to meet my boyfriend' s Mother. The building was not fancy, it seemed clean with only a slight odor. we were immediately greeted and asked to sign the guest book. When we told the staff member Terry who we were there to see, she promptly began to make tell us individual facts about his mother. These included General Health, a brief overview of her activities for the past few days, how todays compared to recent days and very detailed info about today. We were taken to his mother's module, where April filled in details about her patient. Everyone was friendly and upbeat and very Professional. The staff was attentive as well as respectful. It is a hopeful atmosphere. The staff maintained HIPAA standards. The visit was Great! His Mom is a lady who has seen many things. She is kind and humble. It was such a relief to know the staff is watching closely and they reach out to their patients. This facility could use a bit of updating and that is what put the rating to a 4. Thank you Wilson's Creek! We will see you soon.