Windsor Care Center of Sacramento

This place is literally hell on earth. My poor grandmother was mistreated and neglected. Left in her in feces and urine for days at a time. They steal things from the people in this place the don’t do “rehabilitation” they don’t check in the patients and my grandmother broke/ fractured her hips 3 different times because of this but no one knows “how” she fell. She had very bad dementia she was an easy target to neglect especially after the last time falling and breaking her hip they didn’t move her or change her or get her back up and her legs literally were locked in and X position. Makes me so so upset they treated her this way! We were there with her in her final moments the “care giver” told us she was on oxygen because it would keep her comfortable well I look over and there NO OXYGEN in the tank none zero we told the staff no one bothered to come back in for hrs. The Matt that she was on was COVERED in her body fluids. Looks like they were changing windows out and didn’t bother to finish there were gaps from window not fitting properly letting bugs and mosquitoes to enter and only being held in place with TWO SCREWS! No screen on the outside. My poor grandmother didn’t deserve to be there or mistreated by these god awful humans. I hope karma comes back to get every single one of them. DO NOT PUT YOUR LOVED ONES HERE

My mother-in-law has been here for almost 5 years. No nursing home is perfect, especially a locked Dementia facility. I was reading the other reviews. I have never had a major issue. She’s clean and dressed. Yes her stuff gets lost. I think that the residents take each other’s things innocently. To the past reviewer that prayed for God to take your loved one because “you” think this place is bad, should be ashamed of yourself. Only God knows what a Demented individual feels like. Love your loved one, even if you don’t think they know what’s going on. Only God knows that answer. This place is not a 5 star hotel, but there are a lot of caring workers that work there.

Their staff and managers make such a strong group of individuals, they go above and beyond to make sure the residents are safe and well taken care of. It takes special people to work in healthcare, each and every department is such an important component that makes this such an amazing team.